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Sports Memories

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Many people enjoy attending sporting events because they enjoy the action, or perhaps they follow a particular team. Some may follow one team closely for a very long time – possibly their entire life. Unfortunately, sometimes a person’s long-term memory is limited in how much it can remember. You may have attended a football game 10 years ago, but you might not remember it very well. In addition, a game that you attended in person will have a bit of “added meaning” and you may want to document your experiences at that game.

As implied, those sports fans that enjoy attending games have a problem with tracking the events they have attended. I am assuming that most sports fans don’t already meticulously track games and highlights and lowlights of each game. Judging from conversations with fellow sports followers, I think this is a fair assumption to make. I’m also assuming that this is something that would provide value to fans, especially in the long-term. As I have witnessed first-hand friends unsuccessfully trying to recall information about games from a few years ago, I definitely believe that there would be value in this kind of system.

Currently, most people simply store memories in their mind. A benefit to this is being able to recall a piece of information off the top your head instead of needing to look something up. However, I hope to somehow transfer these memories to a more concrete source, available for lookup at a later point in time. I think the most important usability goals for this system would be efficiency (so that the process of storing the information is a quick one) and satisfaction (there would be no point to such a system if the user was not satisfied with its performance). A quality user experience go...

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...ly related to satisfaction, helpfulness, and efficiency, as the survey questions would concentrate on those areas.

I predict that experienced users will give a higher feedback rating than new users, and that frequent users will give a higher rating than infrequent users. If these predictions turned out to be accurate, I would make a point to continue to emphasize to the users that the longer and more often they use the application, the more they will get out of it. I would be rather surprised if these results did not occur. However, it would be a pleasant surprise as the more usefulness one can get out of the system early, the more he or she will be satisfied. I would then dig deeper into this study and find out why it was just as helpful to the user early on, and then possibly make changes to the application if I felt it was needed for it to be more successful.
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