Rhetorical Analysis: Internet Tolls And The Case For Net Neutrality

1510 Words4 Pages

Bailey Parnell
ENG 520
Prof. Colleen Derkatch
Tuesday, March 25th, 2014
A Rhetorical Analysis: Netflix CEO Reed Hastings and the Case For Net Neutrality
When we think of those skilled in the art of rhetoric, we often jump to those we know are trying to convince us of something, like politicians, salesmen, lawyers, etc. We do not always consider corporate CEOs part of that group though Netflix CEO, Reed Hastings, would have us believing another thing. On March 20th, 2014, Hastings published an article titled “Internet Tolls And The Case For Strong Net Neutrality” on Netflix’s official blog. Just under a month before the blog was posted, Netflix settled a deal paying Comcast, America’s largest cable and Internet service provider (ISP), for faster and more reliable service to Comcast’s subscribers (Cohen and Wyatt). These “internet tolls” go against the culture of net neutrality in America, which in its essence is when no piece of information is prioritized over another on broadband networks. Hastings took to their blog to advocate for net neutrality and against abusive ISPs. Whether he was conscious of his rhetorical finesse or not, he wrote quite convincingly thus turning this blog into an excellent rhetorical artifact. Reed Hastings’ blog post aims to convince American Internet consumers that strong net neutrality is important by appealing to their values of choice, frugality and empathy while simultaneously making ISPs seem ill intentioned and Netflix seem honorable.
Rhetorical analysis is often quite broad. One rhetorical artifact can frequently exhibit traits of all occasions, modes of appeal and numerous elements of argument. This paper will analyze those that are most prevalent in Hastings’ blog. Consequently, this arti...

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...“plights” smaller providers. These are strong ideals, which are hard to argue against ergo making it remarkable rhetoric in his case for net neutrality.
As one can see, Reed Hastings is quite proficient in the art of rhetoric whether it is intentional or not. He employs various topoi that all use different rhetorical elements. His most prevalent tactic is his pathos where he appeals to the audience’s emotions by giving them good and bad guys in Netflix and ISPs respectively, while simultaneously appealing their values of choice, frugality and empathy. Through his strong arguments, he is successfully able to create a rhetorical artifact that advocates for net neutrality to his audience of average American Internet consumers. After Hastings’ blog, one might certainly start thinking of corporate CEOs as part of that group of those skilled in the art that is rhetoric.

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