Post Office Accountability Study

1539 Words4 Pages
bulb-icon

Recommended: Improved customer service through automation

Money is always at a premium, and large projects can be difficult to fund. However, I think that the attached proposal will convince you not only of the necessity of modernizing the base post office, but also show you the potential savings that can be reaped. Through an investment of seventeen million dollars in the 2018 budget, the Air Force will be able to save nearly nine million dollars annually.

Through the use of current technology such as tagging and tracking systems, automated shelving, and agile conveyor belt systems the post office can not only maintain operations with reduced manning, but also improve customer service times. As you know the post office here on Ramstein has had a poor reputation for a very long time, and this would …show more content…

This is accomplished by walking along the shelves and doing a visual inspection of all the packages in the facility. This is a time consuming process, and it is easy for clerks to miss old mail or make mistakes in the process of visually inspecting more than 5,000 packages that we typically have in our facility on a daily basis. The other part of this process for accountability is for the clerk to scan the package at the delivery window so that the packages can be tracked online and show up as delivered on the United States Postal Service (USPS) …show more content…

Systems for reducing wasted time and money by reducing manning and improving process efficiency.
2. Project costs for improving the facility and purchasing equipment.
3. An example of feasibility to illustrate the changes involved in implementing this solution.
Proposed Plan
This plan is designed to improve customer service times, reduce spending on personnel, and increase process efficiencies. All of these changes require very little additional training for the postal clerks.

Methods
The facility upgrade would incorporate two key new technologies and an upgrade to an existing system: radio frequency identification (RFID), automated shelving systems, and a robust conveyor belt system. The RFID system will allow automatic tracking and delivery of all parcels in the post office. There will no longer be a need to visually inspect packages daily because the RFID system will allow the clerks to easily check all of the packages in an area in seconds by referencing the system report. Additionally, the clerks will no longer need to scan packages at the delivery point because the system will automatically detect the RFID tags leaving the exit point and mark them as delivered in the

Show More
Related

  • Foster Creek Post Office Case Study

    752 Words  | 2 Pages

    This case is about an experienced city postal carrier who has recently filled a position at a small town post office and has difficulty adjusting to a different way of life. The central characters include: Larry (the postmaster of Foster Creek), Jim (a senior carrier) and George (a senior carrier). The Foster Creek Post Office exists in a small town and the typical way of life is carried through at the post office. Harry has arrived at Foster from a fast-paced big city post office. Upon his arrival Harry is introduced to his new co-workers where he gives a shy hello and immediately begins his regular duties. Harry expresses no interest in becoming socially involved with Foster Creek and becomes further alienated from his co-workers. His remarkable efficiency and desire to complete his required work as well as any remaining incomplete work causes resentment towards his presence by the senior carriers. Larry is currently faced with the task of placing Harry with enough work to keep him occupied while maintaining harmony among the rest of the employees. His first suggestion is to lengthen Harry’s route, however the senior carriers disagree with Larry’s proposition.

    Read More

  • U. S. Postal Service

    1092 Words  | 3 Pages

    The U.S. Postal Service is one of the largest organizations in the world. In fiscal 2005, it had nearly 705,000 career employees and handled about 211 million pieces of mail through an extremely complicated system of carefully coordinated activities (United States Postal Service Annual report, 2005).

    Read More

  • The United States Post Office

    1028 Words  | 3 Pages

    Environment Destroyer “One of the things the government can 't do is run anything. The only things our government runs are the post office and the railroads, and both of them are bankrupt.” These are the words of Lee Iacocca, and although Iacocca was sarcastic about the power of the government, what about the post office (post office quotes)? Is the fine, dandy, and efficient post office we had back in the 1800s still apart of our world today? According to PSB.Org the Post office is on it’s way to complete deterioration (Lee).

    Read More

  • Wm Morrison Comparison

    1541 Words  | 4 Pages

    Expanding convenience stores allows consumers to purchase their daily groceries when on their way home after work or af...

    Read More

  • The Postal Service Monopoly

    1273 Words  | 3 Pages

    The Postal Service Monopoly In the United States economy most markets can be classified into four different markets structures. But, each and every market in the United States is completely unique from the others. Generally the best type of market structure for the general public is per- fect competition because it creates the lowest possible price for the public.

    Read More

  • Fed Ex vs UPS Case Analysis

    2775 Words  | 6 Pages

    The parcel service industry is dominated by four carriers that make up 95 percent of the industries domestic revenue. Over the years, the industry has had an increase growth rate over time and an increased role in the economy. This is due to the way manufacturing companies are now operating. With the growth of the parcel service ...

    Read More

  • The United States Postal Service

    1059 Words  | 3 Pages

    The first post office in the United States was established in seventeen seventy-five, which makes it the oldest most reliable post service in history. It is a well know fact that in the beginning, this business was called the Pony Express, which began in eighteen sixty. Years later the US Post office has become the largest company that we rely on to deliver our mail. This mailing institution delivers more mail to a larger area than any other delivery service in the world. They are rendering assistance to more than one million people in North America. There are over six hundred thousand employees and in excess of thirty four thousand facilities nationwide. This institution thrives to provide customer service, available products, transport of products, and accessibility to all consumers. The United States Postal Service is a reliable, excellent, and efficient delivery service. They supply a wide variety of convenient products to help with any shipping needs consumers may have.

    Read More

  • Saving the Postal Service: The Problems, the Solutions, and the "Surprise"

    1445 Words  | 3 Pages

    At one point or another, we have all held and opened a piece of mail. Whether it was a birthday card, a letter from a friend, or even a bill, we have all held a piece of paper that was sent from somewhere else. Even in the age of Facebook and email, it is likely that you have held a piece of mail and most likely, the way it got from point A (the person sending the mail) to point B (the person receiving the mail) was through the United States Postal Service, or the USPS. In the past decade, the postal service has experienced a decreased volume in their letter mail. In fact, for the postal service, the volume of this letter mail has been "falling at a rate not seen since the Great Depression" and it is believed to be because the "substitution [of snail mail] to Internet-based communications" (Geddes). The postal service has started to experience such a decline in funds that they now face the issue of staying afloat. The United States Postal Service has to dig their way out of rut in order to keep from going down into extinction. Peter Rorvig, a United States postal worker in Zirconia, North Carolina, talks some about the USPS's struggles and the involvement that Congress has with the USPS in his blog "More Normal than Not." This passage raised two outside questions, exactly what is the postal service trying to do to solve this decline in funds and how much is Congress actually involved with the USPS?

    Read More

  • UPS Case Study

    1776 Words  | 4 Pages

    Cost cutting; Technology plays a significant part in package delivery companies capability to assist customers in cutting their inventories which UPS owns. The UPS system processes packages using advanced information technology and are transported by the companies’ own aircraft, fleet or delivery vehicle so UPS does not rely on other companies.

    Read More

  • budget

    803 Words  | 2 Pages

    There are a couple of problems affecting the surgical services department. One of them is that the unit /hospital pays a lot of money for surgical supplies and equipment. The second problem is labor and productivity. The two problems are included in the operational and personnel budget. These types of budgets are the highest cost to the department; personnel budget being the highest then the operational budget (Marquis & Huston, 2012).

    Read More

  • RFID vs Barcodes

    938 Words  | 2 Pages

    Radio frequency identification (RFID) is a computerized ID innovation that uses radio recurrence waves to exchange information between an onlooker and things that have RFID gadgets, or tags, joined. The tags hold a microchip and receiving wire, and work at universally distinguished standard frequencies. Barcodes are much smaller, lighter and easier than RFID but RFID offers significant advantages. One major advantage of RFID is that the innovation doesn't oblige any observable pathway the tags could be perused as long as they are inside the range of the spectator, whereas in barcodes in order to read the barcode the barcode scanner should close around 10-15 fts. In RFID data, for example, part and serial numbers, assembling dates and support history is put away on the tags and catches which help in maintenance of equipments. RFID technology as high value for asset management and inventory systems

    Read More

  • The Custom Woodworking Company Case Study

    2594 Words  | 6 Pages

    Project Planning 7 VIII. Quality 8 IX. Cost Estimating 9 X. Risk Identification and Management 10 XI. Facility Startup and Project Closeout 11 XII.

    Read More

  • The Role and the Importance of Supply Chain Management

    1624 Words  | 4 Pages

    This report has clearly in detail described the meaning, benefits as well as the need and challenges of the RFID in the supply chain system. While RFID comes with a larger magnitude of benefits than the bar code, it’s an expensive medium and comes at a price that may be prohibitive to many businesses. On the one hand, RFID is advantageous in different areas of the supply chain and does not require line-of-sight scanning; it helps in labor reduction, enhances visibility of products and processes , and helps in inventory management. On the other hand, RFID is an expensive solution, lacking benchmarks or standards, suffers from some adverse deployment issues, and suffers from major privacy concerns. However with the ultimate aim to see the establishment of item-level tracking which should act to revolutionize SCM practices, RFID is here to stay.

    Read More

  • RFID Technology

    1123 Words  | 3 Pages

    Totty, M. (2009, June 2). Business Solutions New Ways to Use RFID. The Wall Street Journal. Retrieved November 14, 2011, from http://online.wsj.com/article/SB10001424052970203771904574175882366028604.html

    Read More

  • Postal Rule Case Study

    881 Words  | 2 Pages

    In the 18th century, the postal rule was established. Through the ruling in the case of Adams v Lindsell (1818) 1 B & Ald 681, the judge held that the acceptance occurred in regards to contracts as soon as the offeree placed the contract in the mail. The creation of this rule is argued to have helped with economic efficiencies and problems of offerors stating they never received the contract to avoid liability. All risk falls on the offeror if the acceptance was lost or delayed. Without the ability to have instant communication, the offeror could start enacting the agreed contract without the delay of seeing the physical contract.

    Read More

More about Post Office Accountability Study

Open Document