Person Centred Care Reflection

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My Learning Related to Person-centred Care and its Application to Care of a marginalised group- (paramedics)

For our group’s presentation we chose to research how the everyday role of a paramedic impacts mental health and wellbeing. We explored: the statistics for poor mental health in the profession, the causes related to the role, campaigns and support networks in place to assist both paramedics and students, the symptoms and coping strategies for everyday stress, as well as how trusts manage traumatic incidents. But how does this learning relate to person centred care? - In order to effectively reflect on my learning from the topic, I will be using the reflective framework by Rolfe et al 2011 (Jasper 2013) including a ‘what? So what? Now …show more content…

lack of resilience. Instead the statistics point to the job as a whole being the cause, with the potential for all staff being at risk. If a majority of staff are being negatively affected it also highlights a requirement for more support. Employers are aware of this; In reference to staff wellbeing, The East of England Ambulance Service have stated, “We ask them (ambulance staff) to undertake a job that is often unpleasant, emotionally charged or dangerous and we, as a Trust, have a legal, moral and ethical responsibility to support them in coping with their everyday role" (EEAST 2016). This statement has demonstrated key principles of a person centred approach by acknowledging the individual challenges faced by paramedics as well as appreciating the necessity of support. This same trust has attempted to tackle some of the negative aspects of a paramedics job and since launched the ‘Don’t Choose to Abuse’ campaign due to a continued increase in abuse against staff, with 250 physical assaults recorded in 2016/17 (EEAST 2017). The subsequent campaign is evidence of the continued acknowledgment by remaining attentive to reports by staff, and producing a tailored campaign in …show more content…

Employers? GPs? ‘Health Psychology’ (Odgen 2012) states that more responsibility is placed on the individual for their illness, due to the combination of factors such as behaviour, beliefs, and social factors. Consequently more responsibility for treating the illness is place on the person, instead treating them as a passive victim. Unfortunately the perspective of paramedics means they are less empowered to receive support, with 80% of ambulance personnel believing their organisation does not encourage them to talk about mental health (Mind 2015). According to Engle’s biopsychosocial model (Odgen 2012), health can be negatively impacted by contributing social factors (stigma of mental health issues) and psychological factors (the behaviour of not seeking support). If paramedics aren’t empowered to talk about mental health then these statistics won’t improve. The blue light programme attempts to remove this stigma to empower people to seek

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