John Clendenin's Career

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John Clendenin is in dilemma at a very crucial point of his career. Even though he has achieved a good reputation and progress in his career in a brief amount of time at Xerox, he is now faced with two career options which appear lateral in nature. Clendenin's boss, Fred Hewitt has offered him two choices: first, to continue his position as a head of Xerox’s Multinational Development Centre (MDC) but with two year commitment, or shift laterally to staff position on Hewitt’s staff.
Although, Clendenin’s success at Xerox is credited due to his role and work at MDC sector, but the additional two year commitment doesn’t make any justice to Clendenin’s advancement in position at Xerox. For this, he had to deal with sheerness from Hewitt to cut down …show more content…

He hired what we call eccentric individuals which can bring some uniqueness and are willing to accept the change and innovation. While the perception of people who were not part of MDC was that group consists of “stray cats and dogs”. But this doesn’t affected Clendenin as he hired those people for “intelligence, readiness to learn new things and an involved nature”. He reinforced his style of working by empowering the team with trust-building, focus on goal setting and highlighting the team as a whole rather an individual.
Looking at the Clendenin’s model of MDC working style, we can see that he tried to negotiate between the team-members and to reconcile their relationships. He was able to produce magnificent results at the company due to the changes he was able to make at the formal and informal level within the organization.
Clendenin found out that MSDC (Multinational Systems Development Center) was not in alignment because of small amount of people were associated with the group and overall had very low influence. Moreover, Clendenin experienced some sensitive issues from his peers, such as clashing of egos between the committee members regarding the money usage for benchmarking. Thus to maintain the relationships, Clendenin worked in the background by listening to each members query and solving it by acting as a

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