The store JC. Penney has been open since 1902 making it one of the oldest and largest retail chains. It currently employees over 1000 stores all across the United States, however it is expected to close 40 of its locations (Tracey Ryniec). JC. Penney caters many different departments including but not limited to hair salon services, photo studio, jewelry, home decor, clothing lines for all ages, appliances, and its newest addition Sephora. JC Penny has been remodeling some of its locations. The visual standards of the department have changed throughout the years by improving their store front layouts to make it more inviting for the customer. In the video Zacks by Terry Ruffolo, analyst Tracey Ryniec states that when Ron Johnson was hired in 2011 the consumer base dropped. Although Ron is no longer with the company it continues to feel the negative effects especially when the coupons were taken away, which customers …show more content…
It is correct that their success years ago was shopping by catalog, times have changed and so has the regular consumer. “An increase in productivity results in economic growth because a larger number of goods and services are produced by a given labor force (Pride/Hughes/Kapoor. 2015)” They will see the benefit of gearing their focus to their online store, there is an open possibility of hiring less staff in their retail location. The amount of productivity in the average level of output per worker per hour. With technology continuing to grow and becoming part of a persons life on how they communicate and shop, JC Penny should invest in their online store. In todays society, online shopping is becoming more relevant. By focusing on their online store, they will the opportunity to expand their targeted consumer. There is currently a gap between the online store and the retail location where the customer journey is not seemingly
James Cash Penney, founder of JCPenney stores, gained his retail experience working for Golden Rule Mercantile Company, after graduating from high school in 1902. He quickly rose through the ranks as a salesperson, store manager, and partner. In 1906, at the age of 26, he opened his first retail store in Kemmerer, Wyoming the first to become JCPenney store. 1913, he had 34 stores with over $2 million in sales and incorporated JCPenney Company, Inc. JCPenney’s success was due to the popular private-label brand that were good quality, lower prices than the named brands, and these products yielded high profits. In 1927, headquarters opened in New York and in 1929, the company listed on the New York Stock Exchange and store manager/owners traded in their portions of individual stores for stock in the company. JCPenney’s survives the depression, providing basic goods and services at lower prices and increased profits.
After he was hired, then CEO Ron Johnson introduced a pricing philosophy called “the true price,” which involved the replacement of sales through coupons with everyday low prices. This eliminated the need to inflate prices that would later be discounted for sales. However, Johnson overestimated the rationality of consumers and forgot that coupons were communication tools that announced the beginning of the shopping season5. Their core customers were dependent on coupons and often times waited until sales before they would shop. The coupons gave customers psychological justification to shop for good deals. Besides alienating core customers by removing coupons and sales, he tried to turn JC Penny into a more modern shopping experience complete with boutique stores within the larger store, Wi-Fi, and juice bars with smoothies and coffee3. National brands replaced p...
The retail stores of JC Penney and Sears have face headlines of “Which is Worst: JCP or Sears?” The end maybe near for both companies (Andersen2014). The customers look at the employees like their idiots. The public believes that poor management is the reason for the down fall of these companies. Eddie Lambert and Ron Johnson are the CEO’s of being credited to running these companies with wrong management strategies (Andersen 2014). Ron Johnson who is now the former CEO was highly qualified with his retail instincts tried to run the store like a retail boutique. He never took the time to consult a survey on what the consumer’s thought were and after two years he jeopardized the company (Andersen 2014). Whereas the CEO Eddie Lambert of Sears
J.C. Penney is the nation’s largest catalog merchant, with the most modern facilities and the largest privately owned telemarketing network in America. Serving this $4 billion catalog business are nearly 2,000 catalog departments in JCPenney department stores, Eckerd drugstores, freestanding sales centers and independent catalog merchants.
Key Issues The growing popularity of online retailing is attracting competition from traditional and online multi-retailers such as Wal-Mart and Amazon, which are gaining considerable market shares in many of the product segments included in the specialty retail sector. Currently, the majority of revenue is generated by store sales, but online sales from the stores’ websites are increasing. With the US dollar getting weaker, international sales from these US based websites are increasing too. This creates a significant positive outlook for the large incumbent players but also acts as a significant barrier of entry for new players.
The ecommerce industry is growing faster than ever. TJ Maxx needs to start focusing more on ecommerce not only to keep up with competition, but also to make sure they do well during weak economic periods. ecommerce, overall, tends to do very well during lackluster economic times. TJ Maxx will be able to cut costs more easily the more they expand their ecommerce business. Our business idea will allow them to expand their ecommerce as we will take over their website and delivery. TJX Companies’ three ecommerce sites accounts for only about 1.0% of the company’s total sales. However, the online channel is a key growth driver and TJX is taking initiatives to improve its online business. The ecommerce sales
The company can improve its channel strategy to enhance its current performance in one way. The company’s website is too reliant in the physical stores. The website has photos of the physical store ostensibly to help customers to connect with it. This idea seems well founded. However, the target market for any company that operates an online shopping system is not local. It transcends geographical boundaries. The company needs to consider how it can make the online shopping experience authentic and complete for customers who may never visit any of its physical stores. A website makes a company a global player. In this regard, the company needs to expand its channel strategy to take into account an expanded potential market. This shift in strategy will increase the sales the company makes.
By the 1980s, just before the rise of Wal-Mart, Kmart had become complacent. It believed it would be the king of discount retailing, now and forever. It didn't perform an accurate SWOT analysis, but to be fair, who could have seen the rise of Wal-Mart to the position of the world's number-one retailer? Still, as Wal-Mart built new stores in town after town, supported by cutthroat pricing and solid logistics, Kmart's complacency would cost them. Part of the problem was that as Wal-Mart was pouring money into information technology (IT), Kmart's IT budget continued to shrink – not just once, but several years in a row. While Wal-Mart's logistics and supply chain management got sharper, Kmart's stagnated. And while Wal-Mart was able to squeeze more value out of its stores and its systems, Kmart lost ground. By the time Kmart had finally decided to start devoting more resources to IT, it was so far behind Wal-Mart that catching up would have been a near-impossible task without the recession in the early part of this decade. With the effects of the recession taken into account, Kmart instead was consigned to also-ran status among discount retailers.
JCPenney is a chain of American mid-range department stores that is based out of Texas that started over 100 years ago. JCPenny has been successful for most of its time up until the last three to four years. The company is trying relentlessly to overcome the lingering effects of the makeover that former CEO, Ron Johnson, had implemented in order for the company to take a new direction in hopes of increasing sales. The new CEO, Myron Ullman, has taken a close look into the markets demographic segmentation along with the income segmentation in order to attempt to return the retailer back to its old self, which is to appeal to middle-market customers. A couple issues of major concern for the company are the dissolving of Johnson’s Boutiques, the price of their products, and overall revenue.
Buying and selling penny stocks, though it may very well be very profitable, may also be rather risky. The amount of risk involved may be significantly lowered by thoroughly analyzing the stocks you might be considering, although the quest is often fairly difficult and time consuming.
Sears has seen many different changes in business and has had to adjust to t...
The Internet is currently the third most shopped channel; brands are pushed to keep up with the trend of building an online shopping option for their consumers and this is evident through the increase in retailers offering online options for their consumers (Valerio). With solely digital stores like Net-A-Porter, Amazon and eBay, competition among digital stores and physical stores are tight. Retailers are pushed to keep up with the rise of digital shopping whether they want to or not. There are several retail implications with the rise of digital shopping, retailers are turning to multi-channel retai...
Online retail and shopping sales has been growing consistently every year, not just in the US but worldwide. Not only does online shopping give customers more convenience, more variety, and more discreetness but it also gives customers better prices. While it is quite true that Wal-Mart has product variety and cheap prices – things customers want – the physical stores do not really give the convenience and discreteness that online retail and shopping does.