It is important to review The Office of Public Sector Development Commission of Thailand (OPDC) on behalf of Thai government that has shaped Thai university by putting KM strategies into its corporate strategic plan for the years 2006 to 2010 (Commission 2007).
In 2006 Thai universities, in order to improve its performance in management, introduced the first phases of KM into the organisation. At that time, since KM was new to the staff, only a few staff understands KM. According to the annual report of the university, its performance with that KM trial run, the university lacked a good business plan for knowledge management (Naresuan University 2008). The former KM committee of one university further emphasised that KM’s implementation in the university had no clear objectives or goals. In addition, the staff had little skills or correct understanding of how to effectively implement KM activities, a problem that continues to exist in many other Thai universities.
2.1.1 Current operation of knowledge management at all Thai universities
KM was started at Thai universities at the end of year 2006, Thai universities started KM activities by applying and operating KM in many ways (Sarawanawong et al. 2009) as the following:
University’s Policy. The Thai universities’ four-year KM strategic plan 2007-2010 (Sarawanawong et al. 2009) focuses on KM by using tools that can enhance and develop Thai university into a learning organisation.
Needs of Applying KM. The Office of the Public Sector Development Commission of Thailand requires every public organisation to apply KM in order to develop into a learning organisation. The annual evaluation and follow-up of each public university is inspected by the Office of the Public Sect...
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...Management Institute’s (KMI) “Platoo Model”. This tool focuses on sharing knowledge among staff. Thus, Thai universities now encourage staff to create and acquire knowledge by knowledge sharing among individuals and groups through the use of various KM tools. Examples include: storytelling, working groups/ communities of practice, staff meetings/group meetings, brainstorming, one-on-one conversations, mentoring/tutoring, best practice, and online discussion via Web blog.
Further, Thai universities have been able to integrate staff knowledge into its organisation. Thai universities have the mechanisms in place for storage, organisation, capturing, and codifying the working knowledge of staff. Therefore, Thai universities do have the potential for an information technology infrastructure to support the storage and dissemination of knowledge in the organisation.
"In a landmark 1945 essay on "The Use of Knowledge in Society," Frederick Hayek spoke about the time we spend in on-the-job learning, and about the unique "knowledge of people, of local conditions, and of special circumstances" we each accumulate through our work" (Arthur, Defillippi, & Lindsay, 2008, p. 365). The enabling the presence and growth of knowledge workers are the technological developments of information systems to improve ideally the productivity of various tasks. Knowledge is "one of the most important driving forces for business success" (Mansour, Alhawari, Talet & Al-Jarrah, 2011, p. 684). As an IT discipline, knowledge management is experiencing a history and evolution since the early 90's. The composition of the development of knowledge management systems include
The management of knowledge within the context of organizational processes is a determining factor of its effectiveness and level of performance. Hislop (2013) stated, "One of the key distinctions in the knowledge management literature relates to epistemology" (p. 8). In an attempt to acquire an in-depth understanding of key aspects of knowledge management I will analyze a key organizational job position that possesses valuable experience and traits of fulfilling responsibilities. My analysis will include a description of the organization and position, a review of the perspectives and types of knowledge, as described by Hislop (2013), as they relate to the job position, and the challenges encountered in transferring
A strategic analysis provides an examination of both the internal and external factors impacting on the organisation (Papulova & Gazova, 2016). City
Will management successfully establish a strategic plan and KPI’s? Many companies will get stuck in the implementation phase and not be able to get out of it and end up abandoning this method. In the end, most companies find it too complex. (Outcomes, 2012)
In each report, each university clearly defined what there IT strategic plans and objectives are for their future success. By clearly defining what are their goals and needs, they mirror the Baldrige criteria. UC Berkeley d...
T.D. Wilson (2002) makes a point of identifying several sources of articles, references and course syllabi with varying takes on knowledge management within organizations. Wilson is convinced that organizations misuse the terminology “knowledge management” and that their activities are more concerned with managing information than with the management of knowledge (Wilson, 2002). Wilson defines knowledge as involving “the mental processes of comprehension” or, as “what we know” and information as the expression of what we know and can convey through messages (Wilson, 2002). By researching the use of the “knowledge management” Wilson conveys that the terms knowledge and information are used interchangeably, which results in an inaccurate application
Conclusion Knowledge does not simply flow vertically or horizontally. Decision-makers would have to be aware of different aspects involved in KM in order to be innovative and effective. Additionally, they should not neglect in using an inclusive approach where every participant can make active interactions. This will help foster a ‘learning organization’ where every member can learn, grow, and, in return, contribute greatly to their organizations as proactive participants, not just as mere bystanders.
(106) 'Knowledge management means using the ideas and experience of employees, customers and suppliers to improve the organisation’s performance. ' (5) Knowledge management (KM) is best when 'it is in alignment with organizational culture, structure and strategy ' (5). For this reason, the aim of this briefing document is to advise Santander on solutions to potential KM barriers employees may face by discussing three key barriers- culture, technology and leadership.
• Hitt, Michael A; Hokisson, Robert E.; Ireland, RD. Strategic Management. 6th Ed., Masson, Ohio: Souht. Wester 2005.
...bjectives and realize growth. Knowledge Management Knowledge management plays a key role in ensuring that the different functions and activities of a company are synchronized. In Google’s case, the purchase of Motorola (which has turned out not to have been the best business decision) probably could have been avoided if the knowledge within the company was managed and used better. Knowledge enables a company to create, recognize and distribute opportunities. When every employee of a company contributes his or her part of knowledge into the knowledge pool, it is very beneficial as it contributes to the overall success of the company. Proper application of the available knowledge in a company can offer several competitive benefits to both the company and the employees. Application of accurate knowledge at the correct situation helps a company to make good decisions.
Hansen M., Nohria N., and Tierney T. (1999), “What’s your Strategy for Managing Knowledge?,” Harvard Business Review (March 1999), 106–16.
Killion, J. (2008). Knowledge, attitude, skills, aspirations, behaviors (KASAB) matrix. Adapted from Assessing impact: Evaluating staff development. Thousand Oaks, CA: Corwin Press
The key role in solving strategic tasks belongs to strategic planning, which is the process of developing and maintaining strategic balance between organization’s goals and resources in the changing market environment. The purpose of the strategic planning is to determine the most promising fields of activity providing its growth and prosperity. Strategic planning is a component of a broader concept “strategic management”. All four management functions (planning, organizing, leading and controlling), when talking about strategic management include strategic orientation. When viewing strategic planning from the highest level possible within a company, the planning function is the area that stands out as the most important area which involves a great deal of development and focus.
Witcher, B., and Chau, S. V., 2010. Strategic Management: Principles and Practice. Cengage Learning EMEA.
The concept of Student Information Management System (SIMS) is one that continues to elicit mixed reactions. Its application appears limited by a number of factors. Whitley, Gal, and Kjaergaard (2014) connotes that SIMS faces challenges in acceptability due to the kind of information being stored, personal identification information being stored in the system and the identity of people accessing this information. Ngoma (2009) explores the level of success student information system, a subset of SIMS. Findings from Ngoma’s expedition indicate that many institutions tend to have a negative attitude towards implementation of such projects. Their evaluation mechanism on application of this technology is tied to the level of improvement of the institution especially student performance (Sun & Benton 2008; Chong 2014).