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knowledge management essay introduction
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Introduction Today, the information, technologies, and a vast amount of data permeate our daily lives and play such an integral role. One may want to assume that knowledge transfer can be more effortless due to its wide availability. However, this paper clearly demonstrates that the knowledge is not, by any means, effortlessly translated and transferred between different individuals in organizations. Chunharas dissects and examines various intricate dimensions in the ‘knowledge system’ in different organizations. He reviews seemingly intuitive on the surface, yet complex concepts such as sources of knowledge, types of decisions, and four dimensions and decision-making. This paper highlights the complexity, challenge of decision-making processes, and perpetual translation loops beginning from the raw research data then all the way to evaluation of those multiple steps. By building upon and emphasizing on those multi factorial processes and steps, the author explains that better understanding of these concepts would allow organizations fostering building a better learning environment.
Methods The article is divided largely in four major sections. The introduction lays out different basic concepts used in knowledge management (KM) for our better understanding of the topic. Then, the author continues on by touching upon various factors and steps involved in decision making processes. The first section delves into sources of knowledge and the second section explains incorporation of the different sets of knowledge at different steps of decision making processes. Thirdly, the integration of all the factors above is emphasized. All the key components together bring forth 4 different dimensions. Having access to knowledge whether it’s bas...
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...nizations. The article does not tend to use real life examples in current organizations. I have found that learning curves are expedited when theories and knowledge can be presented with and backed up by unique examples. By using examples and specific situations, literature and research articles would captivate and further challenge readers to learn new concepts better.
Conclusion Knowledge does not simply flow vertically or horizontally. Decision-makers would have to be aware of different aspects involved in KM in order to be innovative and effective. Additionally, they should not neglect in using an inclusive approach where every participant can make active interactions. This will help foster a ‘learning organization’ where every member can learn, grow, and, in return, contribute greatly to their organizations as proactive participants, not just as mere bystanders.
Decision making can be defined as an identification process and problem resolution (Draft, 1986). Researchers present three common main phases of the decision making process: the intelligence phase, the conception phase, and the selection phase (Adam, 2012). To understand the relationship of knowledge management to each of these phases, it is firstly important to have a look at three different knowledge management strategies (KMS). These are the Personalization KMS, the Socialization KMS, and the Technological KMS. The Personalization KMS is designed for the emergence of knowledge where the knowledge is closely tied to the individual who developed it (Hansen et al., 1999). The Socialization KMS combines both Technological and Personalization KMS and is designed to exchange and to pool knowledge. Finally, the Technological KMS is designed for
Organizations can be very successful on many different levels. The quality of a product can help build the reputation of a company. Customer service is also important for any company. The knowledge of employees of the products being sold is also important. Different decision support system become an asset to a company and can define the performance of the company. A knowledge management system can be defined as a tool that is used to manage the knowledge for a given business that obtains information. Most employees’ have a skill set of knowledge that can be used to help train others. The knowledge management system can capture the knowledge of its employees with that knowledge. Using artificial intelligence, such as a knowledge management system can help an organization become a success if it used correctly.
T.D. Wilson (2002) makes a point of identifying several sources of articles, references and course syllabi with varying takes on knowledge management within organizations. Wilson is convinced that organizations misuse the terminology “knowledge management” and that their activities are more concerned with managing information than with the management of knowledge (Wilson, 2002). Wilson defines knowledge as involving “the mental processes of comprehension” or, as “what we know” and information as the expression of what we know and can convey through messages (Wilson, 2002). By researching the use of the “knowledge management” Wilson conveys that the terms knowledge and information are used interchangeably, which results in an inaccurate application
Knowledge management is the main element of a business strategy that will allow an organization to increase the rate that it is able to handle new market challenges and opportunities. It does this by leverag...
Knowledge sharing is process that happen in organization to make knowledge accessible and can acts as a basis for innovation in the future. Creating and sharing knowledge is possible when the members of organization willing to synergies from combination different background of experience and education. Knowledge sharing can be called knowledge transfer with the process spreading throughout the organization and spreading across individuals, groups that use any kind of communication channels, which have several pillars according Alavi and Leidner (2001), such as: know the value of the knowledge, willingness of the source to share knowledge, media richness of communication channels, willingness to get knowledge and ability to recover
The use of knowledge is imperative for the daily work of a project as large as the Mzansi shuttle. The Mzansi shuttle project is a multinational project due to the various groups of people from different countries being involved in it such as the Nigerian and South African’s that form part of the Dangote enterprise. International organizations have a high intake and a high output of information. The value of knowledge sharing has been recognized by most international and supranational bodies of knowledge and as such they have set up information and knowledge management programs. Many organizations consider information management as part of their internal procedures and remain tacit about their activities which may be expected from a venture such as the Mzansi shuttle project. (Ringel-Bickelmaier & Ringel 2010)
...bjectives and realize growth. Knowledge Management Knowledge management plays a key role in ensuring that the different functions and activities of a company are synchronized. In Google’s case, the purchase of Motorola (which has turned out not to have been the best business decision) probably could have been avoided if the knowledge within the company was managed and used better. Knowledge enables a company to create, recognize and distribute opportunities. When every employee of a company contributes his or her part of knowledge into the knowledge pool, it is very beneficial as it contributes to the overall success of the company. Proper application of the available knowledge in a company can offer several competitive benefits to both the company and the employees. Application of accurate knowledge at the correct situation helps a company to make good decisions.
In his view, pure transmission of knowledge from the source to the recipient has no useful value if the recipient does not use the new knowledge. The key element in knowledge transfer is not the underlying knowledge, but rather the extent to which the receiver acquires potentially useful knowledge and utilizes this knowledge in own operations. It is necessary to consider cognitive processes, as the individuals engage in KS, both the sender and the receiver will cognitively process the exchange within the broader strategy, structure, and culture of their organization to help them find meaning. (Lecture 8)
challenge. The difficulty lies in finding and gathering superior knowledge and then getting employees, managers and departments to use the knowledge. How then is an organization to transfer knowledge to the many individuals who need it to optimize their productivity?
In a learning organization, individuals are the key where they are acting in order to learn, or where they are acting to produce a result. All the knowledge has to be generalized and crafted in ways in which the mind and brain can use it in order to make it actionable (Argyris 1993)
First let’s talk about knowledge management (KM), and define what it is? I had the opportunity to talk with three coworkers and for them to give me a definition that I myself had no idea about until I decided to do some research. Well, my first interview went with Tasha who’s a Supply person. She had no idea; she thought it could not be such a thing as KM.
(106) 'Knowledge management means using the ideas and experience of employees, customers and suppliers to improve the organisation’s performance. ' (5) Knowledge management (KM) is best when 'it is in alignment with organizational culture, structure and strategy ' (5). For this reason, the aim of this briefing document is to advise Santander on solutions to potential KM barriers employees may face by discussing three key barriers- culture, technology and leadership.
Some companies may disagree that guide that developed knowledge management is to replace because it may decline revenues. Many others may feel that knowledge management is just a another system the comes from earlier information and data management methods. To the companies knowledge management is like any other system it has great value, is both old and new, and it’s a mixture of new ideas with ideas that everyone has known of before. The idea of advisor looks for cost-effective new focus to replace an expiring one has some credibility; the fact is that knowledge management is not just a mentor development but a response to real social and economic trends. The three practices that have bring the most satisfied and energy to knowledge management are information management, the excellence movement, and the human issue and human capital movement. Information management developed during the earlier age and is usually understood as a separation of the larger information technology and information in the business world. Information management is a body of consideration and cases that focus on how information manages it. Information management is independent of the technologies that influence it. It
In all organizations, there was general agreement that there was a lot of information and knowledge, but it was not well managed. This was largely due to the huge variety of information that was available, which was held in a variety of systems, and because the knowledge residing in people and processes. In most organizations, it was seen as a key element in any decision. Nevertheless, the organization seemed to be clear that, even if the technology was a necessary part of the solution, it was not only sufficient.
Abdullah (2009) gives an explanation for knowledge as fluid mix of framed between experience, values, contextual information, expert insight and grounded intuition in order to provide an environment and framework for evaluating and incorporating new experiences and information. This study addresses that KM applied in the minds of knowledge management in the simplest terms it means exactly that management of knowledge.