I am going to research how supermarkets use ICT to have an impact on

This makes it highly convenient for customers. Also, when customers are making a purchasing decision they can easily order online and get it delivered or pick up their shopping. From both a business and consumer view online supermarkets give consumers a high level of time utility, because consumers can shop whenever they want – not just when the stores are open. This increases customer value and therefore customer satisfaction. This also means that a company has a place wherever their customers are.

The increased popularity of alternative fulfilment methods like ship-from-store and in-store pickup is the silver lining for brick-and-mortar businesses. Not only do these methods help retailers move more product and cut down on costs, having varied (and convenient) delivery options delights consumers. Regardless of whether a customer wants to buy online or in store, fulfilling the order can be done using the physical store, no matter what the method of fulfilment is. Many customers see the in-store shopping experience as an escape. By adding more amenities to their stores as part of the shopping experience.

However this is now even more efficient as customers are able to conduct the check-out process themselves which saves time and labor costs. Another technology which can be used by brick-and-mortar businesses are RFID. Very soon most items will be equipped with RFID tags. This will eliminate the need to scan items and the total cost of all the items in a shopping cart can be scanned within seconds. Technology will transform the way brick-and-mortar business carry out their daily transactions.

Consumers will be enticed to purchase online as this will be a quick an easy task to perform rather than going all the way to the supermarket and going through all the isles collecting all the goods you require and purchasing, all that precious time could be allocated somewhere else where it could me more effective. On top of that you could also save precious fuel which is becoming more expensive. - Virtual o Now that everything is now online, consumers have the ability to filter their search for certain products or prices, for example at Countdown you have the ability to narrow your search down to specials, gluten free, price drops and more. This will benefit supermarkets as this will find certain goods quick and easy. Countdown have also implemented a shop from list, which helps you shop easier or if you want to use a saved shopping list to you have the ability to create a smart trolley, simply just create it and it will do your shopping every time you select that option.

With this already established winning reputation Amazon should have no problem pushing farther and faster into the grocery market, especially into smaller cities. Amazon faces many challenges with the grocery sector obviously, but this is not an... ... middle of paper ... ...ize this even more by showing items now in the persons cart that they have bought in the past and may already own so do not have to repurchase. Now this may seem like a loss of money for Amazon, but it will build customer rapport and loyalty that in the long run will pay off much more. By reaching out to local distributors Amazon would be showing that they still want to bring these businesses revenue by purchasing from them, they are simply offering another outlet for the consumer to purchase from. Amazon can swing this to consumers by asking them if they are going to on-line to shops why not pick a retailer that still employs the little guy, than one that does not.

Retails success is no longer all about the physical stores this is because of the increase in the retailers now offering online store interfaces from customers. With the growth of online shopping, comes a wealth of new markets footprint coverage opportunities for stores that can appropriately cater to offshore markets demands and service requi... ... middle of paper ... ... on your PayPal account and bank details would be private. Transfer money You would will be able to send money through PayPal. Users would be able to instantly transfer money to themselves, this would save a lot of time just with few clicks. App The application where it makes it easier for the user to shop and transfer money whenever they want to.

I compared going into a store verses online shopping; to see which on will save you time and money. There are many reasons for choosing to go into a store to purchase items needed. For instance, having some assist you in finding what you need, or just answer questions about the product. It is also a way to get out of the couch, away from the television, or off the computer. Another feature is you can see and examine what you are going to purchase, helps in the decision making for most people.

That’s where Amazon Go pays off. Once built fully up to certain sophistication Amazon can sell this technology to other retailers. This enables Amazon to work as a technology platform providing this services to several other grocery stores. The proposition for other retailers is even more tempting— they will be saving the labor costs which is the biggest component of the store as well as improve efficiency. In the times when labor costs are increasing and labor availability is low, this becomes a twofold benefits package for retailers.

Buyers have fewer restrictions than traditional shopping. Traditional shopping has the stress of long lines, and limited business hours. Whereas, online shopping gives purchasers the capability to compare prices, shop 24/7, and no hassle in waiting in long lines. Online shopping stores offer a variety of items: clothing, food, electronics, tools, 1)and health and beauty items. The online stores also offer free shipping, next day shipping, easy returns, price matching and pre-ordering.

For instance they can purchase anything at any point of time without going out to any physical store; they can compare the prices of the product from different websites and can purchase from the site where they are getting cheaper; it also saves time; customers can also avoid pressure when having a face to face interaction with the salesperson etc. We can summarize these factors into 4 categories: 1. Convenience: Online shopping provides convenience to the customers as it is available around the clock and is open 24*7. Many people choose to shop online because they could shop after hours, when traditional stores are closed & also   they want to avoid traffic jams, crowds, waiting lines etc. Customers not only see products available but also online services that are provided to them.