How To Receive Respect To Health Care

624 Words2 Pages

RIGHTS
• Receive considerate, compassionate and respectful care in a safe and secure environment free from all forms of abuse, harassment, neglect and mistreatment.
• Be treated with respect and regard for privacy, individuality, personal values, beliefs, spiritual and cultural traditions.
• Be informed of your rights and the policies regarding them both verbally and in writing in a manner in which you or your representative understands.
• Personal privacy and confidentiality. Consultation, examination, treatment and case discussion are confidential and will be conducted discreetly.
• Receive timely and qualified care in a setting appropriate to health care needs.
• Receive referrals to staff and services in a timely manner consistent with quality professional practice.
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• Receive information regarding your health status, diagnosis, prognosis, the course of treatment, the benefits and risks of treatment, and the prospects for good health in terms you can understand.
• Refuse care, treatment and services, to the extent permitted by law. You will be fully informed of possible consequences of such refusal.
• Submit an Advanced Directive and appoint someone to make health care decisions for you if you are unable to. If you do not have an Advance Directive, we can provide you with information and help you complete one. All patients' rights apply to the person whom you elect.
• Express satisfaction regarding services rendered and to comment and make suggestions for improvement of the quality of care and services.
• File a complaint and to receive a response in a timely manner without fear of discrimination.
• Access your medical records, approve and refuse the release of your medical records. Records are maintained private and confidential in a safe and secure

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