How Cosgrove And Toussaint's Leadership Style Influence Person-Centred Care

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Both CEO are physicians. Their background in the delivery of healthcare likely influenced the strategic decision to focus on Patients. The Cleveland Clinic’s Patients First strategy focused on measurable quality by improving structure, process, and outcome for patients. ThedaCare under the direction of Dr. Toussaint improved the standing in the community, quality, and most importantly patient centered care. Both used alliances and eventually developed affiliations or mergers to achieve their vision. Strategically, both focused on expanding services across the continuum of care, specifically becoming an integrated healthcare system. Overall, both organizations were similar but at different stages of development. Goleman’s article, Leadership That …show more content…

This style allowed some flexibility for the Institutes leadership to develop standards and processes coherent with the vision without Cosgrove having to micromanage every actions. Out of all of Goleman’s proposed leadership styles Affiliative truly values relationships through building relationships and communications. Both Cosgrove and Toussaint used this approach. This style in my opinion is likely intuitive by both leaders. Developing and cultivating relationship is the most important skill a leader can possess. Demoractic leadership style focuses on collaboration and consensus through team input and buy-in. ThedaCare’s Toussaint use of this style was evident in the Wisconsin Collabarative Healthcare Quality. He was able to convene and develop a consensus among eight hospital CEOs for regional quality and cost reporting, Pacesetting when used sparing in dire situations where rapid change is needed. This style can be used to establish a sense of urgency. Cosgrove used this style to move services around patient conditions as quickly as possible, for example establishing the Neurological Institute around 10 multiple disciplinary centers. He attempted to provide a seamless integration from medical

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