Abc Case Study

EVALUATION OF ABC 's CURRENT OCC From an outside perspective ABCs organizational structure is lacking many key elements; such as, a communication system, leadership that can be trusted, involved middle managers and an overall culture of pride, ownership and accountability. I would recommend a two pronged approach to validating these observations. First, I would administer an anonymous survey to the entire company as this will provide the clearest picture of where the company stands. This survey would be a quantitative approach in which the results could be numerically scored. Second, would be to randomly interview employees at various levels of the company and document the results in paragraph form. During the interviews, I would also be

They do not all have the same capacity some bring their "A" game while others perform at a level that provides consistency for the company. As much as employees need to be invested in and valued, so don 't middle managers. There needs to be reward systems in place that values all skill set levels because not everyone aspires to be the next owner of the company. To feel valued it 's important that mid-level managers are included in the strategic vision for the company. They should be included in the change process and asked for their input. A level middle management that sometimes can be overlooked are those that have been in the same position for a long time. These employees can play a pivotal role in significant change and should be valued for their longevity and knowledge. Another key element is to create a succession plan, who are the next manager, change agents, leaders; the day you assume a new role is the same day a successor should be being developed. If ABC wants to create a culture of accountability all levels of the company should hold each other accountable. Middle managers are no different if the seniors are not walking the talk; they should speak up and tell them