Cultural Competency And Cultural Competence

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What is Cultural Competence? ____________________________________________________________________ Cultural competence describes the ability to work together, even though we come from the different cultures (National Center for Cultural Competence, n.d.). To understand cultural competence we need to know what culture is. Everyone is a part of culture, whether it is a national culture, a family culture, sports culture or work culture (OpenStax n.d.). Culture is comprised of society’s thoughts, beliefs, values, and traditions. It can include ideas, customs, styles of communicating, ways of interacting and views on roles and relationships (OpenStax n.d.). It is apparent cultures share some common traits such as having a defined language, family unit, educational systems and an established form of government (Salih, N, and Jones, K., 2013). These shared characteristics are known as cultural universals (Salih and Jones, 2013). Having these traits in common provides a foundation, we can all use to build effective cross-cultural relationships (Salih, N, and Jones, K., 2013). The more we learn about different cultures, the better equipped we are working together in a respectful and productive manner. How does Culture impact Interpersonal Communication? _____________________________________________ Interpersonal communication means the exchange of information between two or more people. How we communicate is one of the fundamental characteristics of any society (Moran, 1995). Every person brings his or her unique experiences, perspectives and interpretations to any form of communicating (Moran, 1995). What and how we communicate is a choice whether by using words, silence... ... middle of paper ... ...d a lack of consideration from the companies’ leadership. Cross Cultural Relations –Important Skills__________________________________________________ ___ Given the culturally diverse the workplaces of the world, it’s never been more important to build, maintain and cultivate effective cross-cultural communication skills (Hodge, 2008). In addition to maintaining an awareness of verbal and nonverbal cues when communicating with people from all cultures, it’s important to practice patience, tolerance, and active listening to ensure successful cultural relations. Having these skills, fosters a positive work environment builds relationships and contributes to the overall business success and job satisfaction (Hodge, 2008). Not to mention it’s the right thing to do given our country is founded on the very belief that we are a melting pot of many cultures.

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