Community Hospital Case Study

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Community hospitals are a major provider of health care in the United States. A hospital is an institution that provides diagnostic, treatment, and therapeutic services to patients with the supervision of physicians. (Knickman & Kovner, 2014, p. 190-191). Community hospitals include short-term general hospitals: nonfederal not-for-profit, investor-owned for-profit, and government-owned public hospitals. (American Hospital Association, 2016). Not-for-profit hospitals are funded through the Centers for Medicare & Medicaid and may be operated by faith organizations, charities, and quasi-governmental boards and organizations. (Eiland, 2015, p. 10-11). For-profit hospitals may be a sole proprietorship, partnership, or corporation. (2015, p. 10). …show more content…

First, 3 to 5% of the population is high risk patients who have “at least one complex illness, multiple comorbidities, and psychosocial problems” that require complex, expensive care. (2013). Managers suggest hospitals provide low-cost intensive care management rather than expensive acute care, and coordinate care with other organizations. (2013). Second, 20 to 30% of the population is rising-risk patients who have multiple risk factors associated with chronic disease that require care to prevent worsening risk. (2013). Managers recommend providers eliminate underlying risk factors rather than simply treat the disease, which would essentially move hospital patients into medical homes for coordinate care. (2013). Third, 70% of the population is low-risk patients who have a well-managed chronic condition or who are healthy seeking “convenient access to the services they need the most.” …show more content…

As patients assume more responsibility for health costs in consumer-driven care models, hospitals are simplifying prices and billing statements. (Robinson & Ginsburg, 2007). Bills include all chargeable items in a charge master. (2007). The finance department modifies charges to earn profits, to respond to inflation, to account for expensive equipment and resources, and to survive competition. (2007). Hospitals adopt “pricing transparency” and provide more precise costs for specific services. The Health Care Price Transparency Promotion Act of 2007 “builds on existing state efforts to report hospital pricing information, requires insurers to disclose estimated out-of-pocket costs to consumers and requests that the Agency for Healthcare Research and Quality study the types of price information that consumers want and would find useful in making decisions.” (2007) The American Hospital Association supports these efforts and has “partnered with the Healthcare Financial Management Association on the Patient-Friendly Billing project to help promote clear, concise and correct financial communications.”

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