Advantages Of Airbnb

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Airbnb has been on the leading edge of what has become known as the sharing economy. The sharing economy can be defined as “an economic system based on sharing underused assets or services, for free or for a fee, directly from individuals” (Botsman). The sharing economy is also referred to as a collaborative economy, which is an “economic system of decentralized networks and marketplaces that unlocks the value of underused assets by matching the needs and haves, in ways that bypass traditional middlemen” (Botsman). For the purposes of this paper, the term sharing economy, or share economy, will be understood to include the definition of collaborative economy unless otherwise stated. Since the shared economy is a comparably new experience, a …show more content…

Airbnb is now valued more than the Hyatt chain of hotels (Cannon and Summers). Airbnb has been able to change the balance of power in the hotel industry, allowing home owners with a spare room to connect with short-term renters, creating “a peer-powered business with virtually no overhead” (Ingram). Airbnb is also making progress into the corporate travel market. In the U.S., companies are projected to have $310 billion in business related travel costs (Ruch). With Airbnb saving business travelers an average of 41%, or $102 per night, over hotels, they are gaining more and more of the business travel market (Ruch). Further proof of this is given by Concur, a top travel-management company, that “reported in July 2014 that Airbnb transactions in their expense reports had increased by 27x year-over-year while Uber transactions had climbed 5x” (Ruch). With the Airbnb business model that charges between 6%-15% per transaction, traditional hotels cannot compete because of the overhead and infrastructure costs they have. The situation faced by traditional hotels in response to Airbnb can be illustrated by the cost- based pricing strategy. This strategy is based “on an understanding of production- and marketing-related costs as the key elements in determining a product’s initial or standard price” (Finch). The standard price is the price floor of the room, and any costs …show more content…

Airbnb has developed Airbnb Neighborhood guides that “provide destination-specific tips and information, which not only help advise users as they go through the booking process, but also extend Airbnb-consumer interaction” (Hoeltje). The neighborhood guides help people decide where to stay by providing local information for popular cities, allowing people to experience different cultures and unique travel experiences they may have not otherwise done (Hoeltje). Airbnb has also developed a Hospitality Lab for property owners that provides online and offline workshops, along with hospitality tips, that allows for consistency and improves the customer experience. The company also offers a blog, short films and Airbnb Social Connections, which allows users to sync their Facebook accounts with their existing Airbnb accounts. Once connected, Airbnb Social Connections helps users find a place to rent within their personal network (Hoeltje). Airbnb not only revolutionized the hospitality industry and kickstarted the sharing economy’s P2P marketplace, but the brand’s storytelling has proven to be its greatest strength. The company recently introduced Pineapple, a print magazine that is “a tangible collection of our community’s stories and inspirations” (Wegert). The steps taken by Airbnb have not only created value for its customers, they align with the

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