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Workforce diversity literature review
Managing a diverse workforce
Workforce diversity literature review
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Diversity in the retail marketplace is something that is significant to the company’s success. Retailers are comprised of people selling things to people. Thus, the people that do the selling must be a good representation of the people that are doing the buying. Companies that are well diversified in their hiring practices, as well as organizational goals, are well recognized by the public. Likewise, companies that are unjust in the functioning of their company will be viewed in a negative light, which could lead to decreased sales and company accountability. Taking this into consideration, observing the diversity profiles for two major retail companies can lead to a firm understanding behind their success and company values.
AutoZone and Walgreens are two retail companies that have been providing customers with products, and people with jobs, for years. The way about which both these companies do that is different, which leads to their differed success. AutoZone claims to be an equal opportunity employer, unbiased by religion, race, ethnicity, gender, or sexual preference. However, AutoZone does not prohibit discrimination based on gender identity or expression and for not providing same-sex partners with health coverage. Walgreens, however, was awarded a perfect score of 100 percent on the Human Rights Council Campaign for Corporate Equality, being named one of the best employers for LGBT in 2009. AutoZone primarily serves as a regional retailer while Walgreens is a mega corporation widely known nationwide. The sales for these two companies tell the story.
Walgreens states that they will treat each other with respect and dignity and do the same to all served. They will offer employees of all backgrounds a place t...
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...bsite, Walgreens allots the viewer to truly see how important diversity is to their company. By providing mission statements, company initiatives and goals, and links to outside websites dedicated solely to diversity practices, Walgreens establishes itself as one of the most diversified and successful companies in America. AutoZone does the opposite of this by discriminating against certain individuals and not protecting the rights of all who work for them. Further, they have made no efforts to enhance their public perspective. To fix this, they could start a grassroots movement at each individual store welcoming in minorities and attempting to get various people in the community involved. Then, at the national level, they could develop a firm understanding of their diversity policies and publish them in an easily accessible place on the company website.
Since 1901, Walgreens has had a strong passion for customer service. The founder, Charles Walgreens, goal was to create a drugstore that was like no other. He said that for as many drugstores as he had worked at, he had never worked for one that had a focus for good customer service and low prices. Walgreens has grown by leaps and bounds since 1901 and is now recognized as the leader in the market with over 7000 stores. Charles Walgreen had an eye for good managers. He said he was able to pick people that he knew were smarter than him so to promote them and make them the heads of his drugstores. As a store manager, not only is it your job to run a store which includes ordering, customer care, and inventory control, but also it is your job to manage the staff. As a part of managing staff, it is their responsibility to hire, train and develop, and terminate if need be. While there are many jobs to choose from when it comes to HR and employee staffing, I choose this one because it is by far to me the most intense.
Dukes v. Wal-Mart Stores, Inc. is a legal battle concerning whether or not the company engaged willfully in gender-based discrimination. Underlying causes, organizational culture and ethical issues will be examined in determining how the largest private employer in the United States could have fallen prey to unfair labor practices.
Nearly every American has or had shopped at Wal-Mart at some point or another, and we’ve seen the amount of hassle that many of the workers deal with every time we stand in line to checkout. Long lines during the night while short lines in the very early morning, it sometimes appears as if Wal-Mart’s so-called “associates” never stop working. The use of the word “associates” rather than “workers” strikes a hint of deterioration of their purpose of working—that is to get paid. This label established by the firm that proclaims the importance of equality merely sells itself into its own propaganda by cherishingly slashing wages and worker’s benefits because apparently, they’re not workers, they’re associates. To help hardworking Wal-Mart employees
Walmart, the world’s largest retailer and private employer, has established a highly profitable business centered on a low-cost strategy that utilizes logistical efficiencies to create a competitive advantage. Yet, to maintain this low-cost strategy, Walmart has engaged in ethically questionable practices, including gender discrimination in promotion and pay. While the Supreme Court recently ruled against class certification of 1.5 million women in the Dukes v. Walmart case due to a lack of proof that Walmart operated under a “general policy of discrimination”, overwhelming evidence demonstrates that gender discrimination is a persistent problem rooted in the culture of Walmart, despite gender-neutral policies (Biskupic, 2011).
Cañas, K. A., & Sondak, H. (2014). Opportunities and challenges of workplace diversity: Theory, cases, and exercises (3rd ed.). Upper Saddle River, NJ: Pearson.
AETNA’s diversity strategy is a unison of business strategy and values. Integration, communication, and education are its core components. AETNA’s ICE strategy in conclusion is to more effectively serve customers in its present-day market, while establishing prospects in new markets. “It recognizes that Aetna’s future success depends on a deep knowledge of all employee segments; clear and consistent communication to disseminate information to employees, customers and other key constituents; and an increased focus on developing the
Jefferson P. Marquis, Nelson Lim, Lynn M. Scott, Margaret C. Harrell, Jennifer Kavanagh "Managing Diversity in Corporate America, An Exploratory Analysis" Rand Corporation. Web. 29 June 2015.
Diversity in the work place has generally been thought of as purely an employment equity issue. However, diversity is coming to be recognized as an asset which can, like any other asset that is well managed, contribute to the bottom line. Diversity is growing almost as quickly as the number of software vendors at an accounting convention (Talbot-Allen, 1995, p. 3)
Wal-Mart maintains aggressively, a distinct and consistent corporate culture through out its operations. The issue is that local managers and supervisors are given unguided discretion on the hiring, firing, promoting, and disciplining of employees (Hart, 2006). These individual managers bring with them their own beliefs, biases, stereotypes, and assumpt...
The foundation for developing an effective diversity management program relies on leadership commitment and the CEO should communicate the organization’s position on diversity management and his or her sincere belief in the importance of diversity (Cañas & Sondak, 2010). Indra Nooyi, the current Chairman and CEO of PepsiCo, is a leader who demonstrates a strong passion for managing diversity. In this paper I will be discussing Indra Nooyi’s personal and professional background, the status of diversity within PepsiCo before her role as CEO, the leadership philosophy on managing diversity Indra Nooyi has taken, the strategies she has used to implement diversity management, and her diversity related goals. I will conclude with a discussion on the current status of PepsiCo in terms of diversity, their future diversity goals and how Nooyi’s diversity management efforts have affected the overall success of the company as a whole.
In an environment that deals with a vast amount of the diverse population, culture is very important. In fact, many healthcare organizations benefit immensely from the impact of culture in a diverse setting. One benefit of this setting is that culture provides guidelines for employees, patients, doctors, visitors, and others that utilize these facilities. Healthcare organizations set the foundation of their companies using cultural beliefs, values, and a code of conduct to create a diverse and accepting workplace.
Diversity is a highly important issue in today’s business, especially in a globalized company. Workplace diversity helps to get better solutions to business problems (Schawbel, 2012). When you have a group of individ...
Diversity in the workplace has been a hot topic around organizations in the United States for several years. Diversity is the state of employing a staff of people that are different within the same organization. It includes, but is not limited to age, gender, religion, sexual orientation, and even education (Nixon & West, 2000). Many organizations participate in diversity programs to ensure that all employees felt like they are part of the team not discriminated against. Research shows that having a diverse work environment improves profitability, employee performance, and better customer service.
Diversity is all around us and how organizations deal with the notion of diversity can be complex and quite diverse. We know that being diverse in the workplace is important to the organization's success, should be recognized, accepted, and embraced. It’s how the organizations live up to what they believe in and must go above and beyond legal compliance and requirements to promoting diversity and inclusion. Otherwise, employees may view the organization's vision and policies as lip service and only be tolerant of diversity because the organization said so.
Employee stakeholders have another story. The discrimination lawsuits ranging from female employees not getting equal pay or equal positions, to disabled employees, class-action lawsuits stating that Wal-Mart doctors questionnaires to prevent disabled workers from applying, Wal-Mart does not rank very high with these employees. Lawsuits stemming from Wal-Mart’s failure to monitor labor conditions at oversea factories and hires illegal immigrants add to the rift in relations between the employees and the company. Wal-Mart continues to deny charges...