the definition of assertive behavior, nor had I ever contemplated my own assertiveness level. I generally think of assertiveness more as a state of being, not really something that I need to strive for. After reviewing Module One and researching assertiveness and assertion training, I realize that I have not Dbeen realistic about what assertiveness entails. According to Beagrie (2006), “Many people confuse assertiveness with being bossy, overbearing or aggressive. Being assertive is simply the
Assertive Assertiveness is an ability to take action in a positive, sincere, respectful, and confident way. It is also an ability to communicate directly using language that is to the point, taking initiative, focusing on solutions, addressing problems, taking ownership of problems, and bringing the problems to a close. Assertiveness can also mean being firm, patient, persistent, pushing someone into action, encouraging, and not compromising on the solution to the problem. Assertiveness requires flexibility
can partly be judged through interpersonal skills. It is one of the major skills required to survive through this living habitat. According to written assignment unit 6, some of the questions listed under interpersonal skills are listening, assertiveness, negotiation, feedback, persuasion, interviewing and coaching. Listening Listening is hearing someone’s state of mind and thoughts. One listens to another person and acknowledges that they are listening through body language
Action Plan My goal: I am going to achieve standing firm when I need to. I need to have this as a goal, because I will be less successful and less respected if I falter in this area. My action steps towards this goal will be the following: • Assertiveness based on balance, being forthright about my wants and needs while considering the rights, needs, and wants of others. Knowing this, I will also have to remember that when I am assertive and ask for what I want, I may not always get it. • I have
from all the commotion. No signs of resent... ... middle of paper ... ...ver the period of his absence, Norma Jean develops into a stronger person from being on her own. Having Leroy home makes her realize she needs to move on and employs her assertiveness to get out of the situation. Although they remain loyal to their duties through all of the drudgery, the Native American women are strong because they lead a very important role in the family. Norma Jean also proves herself to be strong as she
is an attitude used by everyone, not just females. I am not an aggressive person, but I have been to the extremes in life. I have discovered techniques; later discussed in this research that will improve my viewpoint towards others. My lack of assertiveness keeps me from being an outspoken person as I should be . I am typically a shy, quiet person. Most females and males can be aggressive when competing for something he or she wants. I am slowly trying to act confidently towards others and become
When you are assertive, you want ask for what you want but u don’t necessarily get it” (Mind Tools, 1996-2015). Assertiveness aids in improving one’s self -confidence, work ethic and value that they bring to work and also the improvement of their relationship at home, school or on the job. How can Assertiveness be useful in the Business Environment? Being assertive is useful in the business environment because it can help yield returns in all areas of a company
The Breakfast Club (Intercommunications) John Hughes’ 1985 film, The Breakfast Club, gives countless examples of the principles of interpersonal communication. Five high school students: Allison, a weirdo, Brian, a nerd, John, a criminal, Claire, a prom queen, and Andrew, a jock, are forced to spend the day in Saturday detention. By the end of the day, they find that they have more in common than they ever realized. I will begin by selecting a scene from the movie and using it to explain what interpersonal
their mastery of interpersonal skills. However, the assumption is that each skill can be learned and developed by everyone if they make the necessary effort. Go on the internet and do research on the following interpersonal skills: listening, assertiveness, negotiation, feedback, persuasion, interviewing, and coaching. For each skill prepare a report containing the following elements: a definition of the skill, an example of how the skill could be useful in business, and a web site that offers instruction
life. Because of this, it is important to consider how to choose an effective communication tool. According to Dwyer (2016), assertiveness techniques are a communication tool that can supply a method to solve it. This essay will discuss the meaning of assertiveness and how to apply it using verbal and non-verbal skills. Furthermore, it will analyze the advantages of assertiveness and explain why this is a powerful communication skill. Fact: Several days ago, I was involved in conflict with my colleague
identified opportunities and threats that they provide. Hopefully, if I apply the knowledge I have gained from the course, and apply it to the working world, I will be able to handle situations with more confidence, and show much more calamity and assertiveness. NLP can also be used more effectively when communicating with others. After the continuous and consistent team work available throughout this module, I believe management is a more suitable career option for me. As can be seen previously, effective
Everyone has a certain type of communication style that we rely on to communicate with others. The style we chose to express ourselves, usually shows a great deal about our personalities. Passive, aggressive, passive-aggressive, and assertive are four types of communication. Out of all these, assertive communication is the most beneficial for everyone, because it gets your point across without taking away other people's voices. One style of communication is the passive approach. Passive communicators
Christopher mendoza Psych 33 Psychology reflection paper Throughout the school year we had many good topics as well as exercises that we have done in class go 5 that really stuck out to me and help improve my life for the better where the multiple intelligence worksheets how to communicate being aggressive assertive or submissive learning about the gender Norms of the Samoans stress and its effects and how it affects me in my day-to-day life And my personality traits and how it affects my life
Each person has their own way of managing conflict, termed conflict styles. The styles of conflict are described by Hocker & Wilmont (2014) as being “patterned responses, or clusters of behavior, that people use in conflict” (p. 145). Personal history plays an important role in the development of individual conflict styles because, as Hocker & Wilmont (2014) explain, “your personal history, such as your family of origin and other influences, makes a difference in how you respond to conflict. Perceptions
Module Two: Case Study Four College life can be quite the adjustment for most new students. When entering the collegiate atmosphere, there are new, sometimes unspoken, social rules and norms. With so many new social elements for students to acclimate to, already difficult situations, such as any form of conflict, are often particularly difficult to address. Fortunately, with a clear understanding of the various forms of conflict management, new students can learn to effectively communicate regarding
Introduction Assertiveness is defined as “the ability to express ones feeling, ask for what one wants, and say ‘no’ to what one doesn’t want” It is a desirable trait that resolves conflicts with ‘sensitivity, responsibility, and action.’ Assertiveness could be a learnt ability or be part of the personality of the beholder. In this investigation, the level in which assertiveness could be learnt, through observation, will be explored. The behavioural and cognitive components of assertiveness will be investigated
In chapter nine of Messages, assertiveness training is presented as a way “to express your feelings, thoughts, and wishes, and to stand up for your legitimate rights without violating the rights of others.” (McKay, Davis, Fanning, 2009, p. 125) According to McKay, Davis, and Fanning (2009), “assertiveness is a social behavior that can be learned” (p.125) Assertiveness that is presented in a way that is used to express ‘your’ feelings and not necessarily to interpret someone else’s connects directly
Nursing is known as the ‘caring profession’, one of its main aspects is communication. Nurses spend the majority of their time communicating with patients, relatives of patients, and other healthcare professionals. Communication is a fundamental skill that underpins human interaction, and so it is mandatory that nurses are effective and adaptable in social situations (Kraszewski & McEwen, 2010: Preface). This case study endeavours to explore professional issues and communication in relation to person-centred
Human beings are unique, and people have a different perception of one’s behavior. It is the personality that makes a person come up with either positive or negative conclusions. The character is important, and one needs to test his or her accuracy for better survival. Most successful people have a great personality and is therefore accepted into society. Upon realization of the paramount role that character can play in life, I decided to evaluate myself. Assertive quality refers to a person having
1.1 Describe different types of challenging customers in the customer service environment There are several types of challenging customers and these range from a timid customer to a very aggressive and abusive customer. The timid customer will show signs of being embarrassed, speaks slowly and will wait for others to ask questions. The suspicious customer will try to take over the conversation and will have doubts on what you are trying to sell them. This type of customer can quickly become aggressive