Workplace Coaching

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Recommended: The importance of coaching in the workplace

There are a range of tools and techniques which can be used to support effective workplace coaching and/or be used to help at the start of the coaching process when diagnosing the root cause of a problem which to be coached. Coaching tools and techniques do not replace the essence of coaching which should always be a non-directive conversation bases process but they support the process, giving the coachee variety and things to work on outside the sessions.
The first tool that a coach can used is a good, robust coaching model to structure the sessions and help the coachee progress. Coaching models e.g. the GROW model mentioned in the previous question utilise the techniques of good, open questioning and good active listening to the responses. …show more content…

If their problem or coaching needs are of an emotional nature or if they involve small steps to achieve the bigger objective they can keep a diary/log to plot their thoughts, progress. This can be brought to future sessions and may help the coachee answer some of the questions as they will have information to hand which may be useful. Furthermore, it can be easy to forget about certain situations between coaching sessions. A diary will help jolt the memory if required.
Knowing where a coachee was to where they are now allows for great conversations. Tracking progress is an effective way to do this. It can be done by using the reporting tools in the business or the coachee can record their results themselves and bring them to the sessions. It can link nicely to the measurements in SMART targets and will give the coach a clear, explicit insight to progress success.
Coachee’s could complete self analysis by using a SWOT technique. Self analysis can raise their own awareness and help identify any strengths, weaknesses, opportunities and threats to their objective whether that be a promotion or struggling to make a performance target in …show more content…

Diagnostic tools help take the ambiguity out of workplace coaching which can be notoriously difficult to measure as the the results aren’t always tangible. In short, they help measure results and therefore, success. They also help build stronger relationships and they can help assess the learning preference of the coachee. Knowing this information will help the coach tailor their coaching strategy and select the right tools and techniques for the coaching. Of course, tools which are used in the diagnostic phase can often be used throughout the coaching process to aid feedback and to track

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