The Importance Of Communication In Health And Social Care

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In my workplace setting, the ability to communication effectively is essential. I am conscious of the subtle differences between individuals and how they interact. This impacts on the individuals that use the service and how I respond to their needs. I will give examples; Mrs. V. does not speak or look me in the eye until I have initiated contact first, after this stage, she will be talkative and more interactive. I nearly always great Mr.B. with a hand shake to welcome him to the day care. On one occasion, I was very busy and forgot, this caused him to be upset with me. I feel that giving full attention and focus to the individual is a crucial part of the bonding process. It enables the person communicating with me to feel they are

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