Communication is one of the most important factors in our lives. It dictates the relationships formed with the individuals in personal and professional lives. Effective communication provides a foundation for trust and respect to grow. It also helps better understand a person and the context of the conversation. Individuals often believe that their communication skills are much better than what they actually are. Communication appears effortless; however, much of what two people discuss gets misunderstood, thus leading to conflicts and distress. To communicate effectively, one must understand the emotion behind the information being said. Knowing how to communicate effectively can improve relationships one has at home, work and in social affairs. Understanding communication skills such as; listening, non-verbal communication and managing stress can help better the relationships one has with others. One of the main aspects in communicating is listening. An effective listener is one who, not only comprehends how the speaker feels but, also understands what they are stating. Building a strong connection between the speaker and the listener is one of the first steps to become a good listener. By building this connection speakers should first be in an environment with open minded listeners, it makes them feel more comfortable to state their opinions, feelings and ideas. Listeners should avoid being judgmental. The individual does not have to agree with the ideas, values or opinions of the speaker; however, to fully understand them, one must put aside their criticism. Speakers will believe that they can trust the listeners with their information when they know that they will not be judged. Miscommunication happens frequently, listene... ... middle of paper ... ...tention to how people react to one another’s comments, guessing the relationship between the people and guessing how each feels about what is being said. This can inform individuals to better understand the use of body language when conversing with other people. It is also important to take into account individual differences. Different cultures use different non-verbal gestures. Frequently, when observing these gestures alone the observer can get the wrong impression, for instance, the listener can subconsciously cross their arms. This does not mean that they are bored or annoyed with the speaker; it can be a gesture that they are comfortable with. Viewing gestures as a whole will prevent these misunderstandings. Non-verbal gestures are not only physical, for example; the tone of voice addressing a child will be different from the way it is addressed to an adult.
The exchange of thoughts, ideas, and concepts are all dependent on effective communication. Having effective communication enables further understanding of messages that are attempting to be conveyed. By assessing and analyzing my own interpersonal communication abilities I have been able to identify a number of areas where I am strong, as well as some areas where I could improve. This paper will detail information regarding my interpersonal communication skills, the development model, how to repair relationships, strategies for improving listening, ways to overcome communication barriers, and finally an evaluation of conflict management strategies.
Communication is the most important tool when building relationships. The term “it is not what you say, but how you say it” should be applied to everyday life. As humans we are constantly building relationships whether professional or social. In order to better understand the key components of communication, we will look at the types of feedback, the appropriate channels to be utilized, noise, and context. This information will supply the tools to utilize the communication theory the in order to sustain healthy relationships.
As a pharmacist you must be able to effectively communicate with your patients in order to care for them. This includes being experienced in the following skills of nonverbal communication and effective listening. A pharmacist should also be able to resolve conflicts and identify communication barriers when dealing with patients.
Communication is considered to be a two way process, which involves at least two people sharing information (Higgs, Sefton, Street, McAlister & Hay, 2005). It can occur through speech or vocalisation (e.g. crying), non-verbal cues such as facial expressions, gestures, eye contact and through written or other material forms such as pictures (O’Toole, 2012). Communication is considered effective when the intended meaning of the conveyed message is received and understood by the both parties and a point of common understanding is reached (O’Toole, 2012). The goal of effective communication between an Occupational Therapist (OT) and a client is to ultimately deliver an intervention that creates positive participation in occupations that in turn leads to an improvement of health and well-being in the client. This goal is best achieved through the application of client-centered practice, which is accomplished by the development of both mutual understanding and a therapeutic relationship (O’Toole, 2012).
Communication is something we all humans use. Communication “is the sharing of information between individuals by using speech”. People have ways of communicating some have their weaknesses in conversations and others have their strengths. When I communicate with others I feel that some things I say I do not verbalize right. I have two strengths and three weaknesses in my communicating. My three weakens in my communication are, check nonverbal feedback, to make people wrong and recognize that people understand information in different ways and my two strengths in my communication are being flexible, and take responsibility for the communication.
Brian Tracy once said, “Communication is a skill that you can learn. It 's like riding a bicycle or typing. If you 're willing to work at it, you can rapidly improve the quality of every part of your life.” Communication is defined as the process of acting on information. Communicating is a very essential component of everyday life. According to the text book, the average person spends between eighty and ninety percent of their “waking time” communicating (Beebe 2). Communication improves our relationships as well as our overall health. Without communication, the human species would end because it is such a necessity. There are a variety of forms of communication including interpersonal, mass, public, small group and intrapersonal
Every business consists of a variety of communication activities such as listening, speaking, questioning, gathering and participating in small work groups. The listening skill is one of the most important aspects of communication process. It helps to understand and read the other person’s message. Effective listening skills create positive workplace relationships which influence our opinions and responsiveness to one another.
Communication is the process of sharing ideas, thoughts, and opinions with the intentions of another person interpreting the expression. Communication is a learned process and without communication, the world would not function properly. Effective communication is a quality that can positively influence how operations work both the workplace and in personal life. By communicating effectively, people can learn how to build trust, earn respect, and accomplish goals. Learning how to communicate effectively is not considerably an easy task, and there are certain components that need to be addressed and barriers that must be overcome. Several strategies and techniques can help deal with potential communication barriers and by learning these strategies,
In conclusion communication plays an important role in people’s personal and professional lives. As much as 70 percent of work time is spent communicating with others. Several barriers to communication exist (Wallace & Roberson, 2009, Chapter 4). They range from emotional feelings to physical obstacles that prevent the free flow of information. Effective listening and feedback is a technique that anyone can learn. Anyone tasked with the job of communicating would need to keep in mind the goal of any communication, specifically, to deliver accurate information. By following the simple strategies of communication, anyone can eliminate the frustration of poor communication.
This paper demonstrated how we could become more effective as communicators, and to be able to apply the four topics covered. Communication in a nutshell is the process of constructing meaning together. Our goal should be to strive to constantly improve our communication process. Most of us fall into certain habits. It's helpful to become conscious of our habits, but knowing that so you can change those habits is the critical point. Practice is the only way you will become a better communicator. As you incorporate these ideas into your life you will begin to notice an improvement in your overall communication. Sometimes, we lose site of the bigger picture. As the serenity prayer suggest, "Change the things that can be changed, accept those that cannot, and have the wisdom to know the difference.
In order to be an effective manager in the work force today, one must have a very good understanding of the various ways in which people interact and communicate with one another. It is critical that good leaders display the ability to effectively communicate with their associates and subordinates as well as train and encourage others to demonstrate those same communication skills. By doing so, they will promote both a healthy and efficient work environment that everyone will be sure to enjoy.
Even though an individual’s backgrounds and beliefs can affect the process of communication, one must utilize the different processes and components to achieve effective communication. Because barriers block the listening process causing misunderstanding that may block the flow of information between individuals. Therefore, this misunderstanding may blur the lines of communication utilized within the criminal justice system.
Communication is about more than just swapping information. It 's about comprehending the emotion and meanings behind the information. Effective communication is also a two-way street. It’s not only how you express a message so that it is received and understood by someone in exactly the way you intended, it’s also how you listen to achieve the full meaning of what’s being said and to make the other person feel heard and understood. It sounds so simple: say what you mean. But all too often, what we try to communicate gets misconstrued in translation despite our best intentions. We say one thing, the other person hears something else, and misunderstandings, frustration, and conflicts ensue. Fortunately, you can learn how to communicate more clearly and effectively.
Effective communication is necessary in any aspect of our lives and beneficial changes in the personal or professional areas are visible when effective communication skill...
Hayter (2006) goes on to enthusiasm, which creates a sense of importance. If the speaker is enthusiastic then the listeners will feel excitement towards the communicator. Knowing one’s audience is imperative to the tone of the communication. Caring about who one is speaking to will give the audience recognition (Hayter, 2006). Feeling a topic is unrelated to someone can lead to them not listening. Communicating to an audience requires knowledge as well (Hayter, 2006). The communicator must know the subject well or they will seem to have no authority on the topic (Hayter, 2006). There would be no point in communicating at all if one did not know about what they were saying. My strength is leading by example so I use communication effectively