Coca-Cola and Social Media

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The company that I am doing for my social media tracking is The Coca-Cola Company. Coca-Cola is the world’s largest beverage production company. They produce more than 500 different brands of sparkling and still beverages. Coca-Cola is based in the city of Atlanta Georgia and was founded in May of 1886. Coca-Cola is amongst the most recognizable brands in the world and was listed as the world’s most valuable brand in 2012. Coca-Cola currently has more than 3500+ products worldwide and is a multi-billion dollar brand. Coca-Cola strives at being the brand that, “Inspire creativity, passion, optimism and fun” (Cocacola.com).
Coca-Cola is very active in the social media world as well. They use networks such as: Google+, Twitter, Facebook, Flickr, LinkedIn, YouTube, Pinterest, and Instagram to spread the message about their brand (Cocacola.com). Through social media Coca-Cola encourages users to share stories, pictures, and videos. Coca Cola uses social media to advertise products, bring awareness to products, introduce products, connect and communicate with its consumer base. They use social media also to promote brand loyalty by its consumers. The main sites that I came across as the most accessed were Facebook, Twitter, Instagram, and blogs.
Facebook for Coca Cola is one of their main social media’s. Their Facebook page is credible since it is run by the company and displays all the company information. Coke’s Facebook page mainly contains ads on their iconic symbols such as the polar bears, classic Coca-Cola pictures, sports with Coke, visual art with Coca-Cola, and pictures of people enjoying Coke (Facebook). For example the Facebook page has been actively promoting St. Patrick’s day. Such as advertising, sprite since its gree...

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...or consumers, general facts, and inspirational quotes. The crucial part I see on twitter is directly tweeting consumers who tweet them. They reply to consumers creating this two-way conversation, which helps the overall company in consumer loyalty. I also find that Coca-Cola doesn’t have a clear audience target. I find that social media is directed towards the younger generation, but Coke online marketing isn’t directed towards young or old. This also applies to not fully using all of their social networks to the greatest ability. I would recommend them using software that monitors activity of all their social media such as Argyle. This software, “Identify and engage with more prospects, qualify and quantify better leads, and build and maintain stronger relationships by linking social media actions to the marketing platforms you're already using” (argylesocial.com).

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