Case Study: Issues With Felicity

1128 Words3 Pages
bulb-icon

Recommended: Conflict resolution in the workplace case studies

Table of Contents 1.Introduction………………………………………………………………………..2 2. Key incidents and issues………………………………………………………….2 -Issues with Felicity………………………………………………………………......2 -Issues with Becky& Emily………………………………………………………..…2 -Issues with Marty……………………………………………………………………3 3. Resolutions as per management theories…………………………………….....3 3.1.Personal gain negotiations…………………………………………………….…3 3.2. Persuasion and gender power…………………………………………………...4 3.3. Honesty…………………………………………………………………………4 4.Conclusion………………………………………………………………………...5 5. References………………………………………………………………………..5 1.Introduction: The case here represents the story of the organization by the name family connection. That is funded by the Ontario Government. The …show more content…

Key incidents and issues: -Issues with Felicity: Felicity the senior most of employee was knocked by Emily on the grounds of upgrading the vacation policy. Felicity has been a senior nurse and was enjoying paid vacations. The policy was that higher staff will get more vacations, which were considered to be obsolete by Emily, and advised a change strongly but this step set Felicity off and she openly expressed a conflict with Emily. She even filed a lawsuit for age discrimination against Emily. -Issues with Becky& Emily: Emily has appointed Becky the task of identifying the key practices that are to be implemented to uplift the quality of operations at Family Connection. Becky is the junior most staff, her organizational skills are impeccable but she is under confident and inexperienced. Moreover the fact that Emily did not even assisted or guided her has made her upset though she could not report directly owing to the fear of losing her …show more content…

Implementation: Relieving Marty from updating operations is sure to settle his conflict with Emily. But the job identification process is to be taken care of by him along with assistance from Emily (If needed). Then he will be able to attend his clients smoothly and give time to his family as well. There has to be a sense of Honesty and trust within the employees so as to lay the foundation for a good organization. Emily was chosen by the committee hence the staffs have to trust her capabilities. Emily has been so upset that she has to go to a therapist so a sense of empathy might be tactically imprinted upon the other staff so as to reduce the harsh conflict towards

Show More
Related

  • Katy Crisis Case Studies

    1203 Words  | 3 Pages

    The quality of child care in the United States leaves room for improvement. According to (Deborah, L., Vandell, & Barbara, W.), suggest that when low-income families received child care, mothers are more likely to keep doctor’s appointments and decrease their stress level. The cost of child care is having a huge impact on the careers of working parents and people with disabilities. According to the case study of Katy Adams is one that conveys the message of different facets of stress and, how it impacts a person’s health and well been. Stress plays a vital role in a person’s overall health. One of the non-medical problems of Katy’s Adams case study is related to denial of child care services because she was hospitalized and was unable to

    Read More

  • The Workplace Issues That Prompt Emma

    920 Words  | 2 Pages

    Another issue that stood throughout the work environment was Dale. Dale was very preserving he literally abused his power just so he can reach those numbers head office wanted from him. He only cared about performance not about his employees. He always had this one saying to his employees “you can either make money or go home”. All Dale actually cared about was making money so he can score big bonuses. Dale surely wanted to assemble to his employees selling patties is their number one priority if you want to continue working at Patty’s. Dale also loved to pick on Emma for the smallest odds and ends. Examples not smiling while working the drive thru, or not making specific drive thru times. Also there was one situation when Emma experienced sexual harassment and verbal abuse while waiting for her boyfriend to pick her up. These reasons defiantly woke her up to obtain a union at Patty’s before these conditions get wors...

    Read More

  • Larissa Spencer Case Study

    102 Words  | 1 Pages

    Larissa Spencer is doing a half day internship at Pro Sports Therapy during the spring semester of her senior year. It is a physical therapy facility in Westford. There, Larissa observes many different injuries and how to treat them. She also helps around the facility She plans to go to college for her doctorate in physical therapy in the New England area. She always wanted to be a physical therapist since going to physical therapy herself due to a knee injury and her other family member’s careers as physical therapists have made her realize this is something she is truly passionate about.

    Read More

  • Tess Cunningham Case Study Answers

    469 Words  | 1 Pages

    Tess Cunningham is an 11 year old daughter from a stable two parent family. One of Tess’s parents is a nurse at the regional hospital and the other is a federal politician who works in the city. Tess is the only child with no future siblings on the way.

    Read More

  • Linda Moore Case Study

    557 Words  | 2 Pages

    Linda Moore has had a variety of roles including social worker, professor, Chairman of the TCU Social Work department, Director of the TCU Social Work Undergrad program, and most recently, retiree. While retired from the TCU faculty, Mrs. Moore continues to be involved in the TCU community through the Athletic Department. In fact, Linda Moore created the Athletic Academic Services Center within the Athletic Department when she recognized student athletes who weren’t receiving academic help. Through perseverance and raising hell, she was able to get the department established and now spends her time there to maintain ties with the students she worked with. Specifically, she works at the Athletic Academic Services Office within the Athletics

    Read More

  • Precious Lee Daniels

    1807 Words  | 4 Pages

    The family lives in a public housing subsidy tenement and received public assistance from the State. Her first child, who she called "Mongo", because she was born with a disease called Down syndrome lived with her grandmother, but on days the social worker would visit the grandmother would bring the child by to visit. Though the grandmother was very much aware of the abuse that was taking place in the home, she turned a blind eye. I personally think she was one of the contributor to the dysfunction, though it never show her hurt or abusing precious the fact that she pretend like everything was okay and would help the mother lie to the social worker, so she could continue to receive benefits from the state for her daughter and granddaughter show how e...

    Read More

  • The Resistance to Change

    995 Words  | 2 Pages

    Emily’s psychotic personality disorder is made completely obvious through the details of the story. Before his death Emily’s father refused to allow her to reach sexual maturity by preventing her from loving any man below their class. This caused sexual ...

    Read More

  • DWC Community: A Case Study

    560 Words  | 2 Pages

    Bettina makes the effort to communicate with management on all of her clients issues. Bettina needs to work on communicating effectively with her clients, as she currently has issues connecting with some clients during crises. Bettina needs to work on connecting with her peers more. This will help Bettina learn more, gain team support, and help build team morale. Bettina needs to work on actively listening when she is given task from managements or clients, as she has been

    Read More

  • Complexities Of Inclusion In The Film 'Including Samuel'

    766 Words  | 2 Pages

    Emily has a mental health problem which is a disability. The film does a great job including this because inclusion can be very difficult or not work for some people. This ended up being the case with Emily. It described how difficult it was for Emily’s parents to deal with it along with her. Including how the families deal with the situations show how inclusion can many solutions that are unclear. “Keeping spirit in tact is the best thing you could ever do”, Said Emily. Even though inclusion did not work out as expected for her, she was still happy and held her spirits high. The film could have talked a little bit more on how public schools deal or don’t deal with students with mental health problems. Overall, adding Emily’s story into this film brought more evidence on how inclusion can be difficult and was a great piece of information to

    Read More

  • Traits of a Successful Speech Pathologist

    746 Words  | 2 Pages

    ...f high stress times for Judeen and to avoid approaching her at these times. Brenda spoke to Judeen but this incident strained our relationship for a few weeks. It also began to affect my working relationship with other members of the special education team.

    Read More

  • Assessment of Members of a Group Project

    529 Words  | 2 Pages

    2.     Christine should understand that the blend of individual personalities and how people related to one another in groups based on their needs to express and receive feelings of inclusion, control and affection are important to the success of the team. By understanding the needs of her team members, she can build group processes to address those needs. For example, since Mike initially revealed himself as a class clown, she could allow him the opportunity to be creative with his contribution to the project and present part of the case in class to let his humor shine through in a manner that compliments the case. For Steve, she could let him draw up an agenda and project plan. Janet could be the one who researches the materials needed for the project. As a result of understanding the needs of the team members, Christine would be able to draw on the strengths of each team member by building group processes that compliment those strengths and as a result, would support positive and, hopefully, successful workgroup performance.

    Read More

  • Case Study: Rosa Lee Cunningham's Case

    1252 Words  | 3 Pages

    Rosa Lee Cunningham is a 52-year old African American female. She is 5-foot-1-inch, 145 pounds. Rosa Lee is married however, is living separately from her husband. She has eight adult children, Bobby, Richard, Ronnie, Donna (Patty), Alvin, Eric, Donald (Ducky) and one child who name she did not disclose. She bore her eldest child at age fourteen and six different men fathered her children. At Rosa Lee’s recent hospital admission to Howard University Hospital emergency room blood test revealed she is still using heroin. Though Rosa Lee recently enrolled in a drug-treatment program it does not appear that she has any intention on ending her drug usage. When asked why she no longer uses heroin she stated she doesn’t always have the resources to support her addiction. Rosa Lee is unemployed and receiving very little in government assistance. She appears to

    Read More

  • Team Arrow Analysis

    840 Words  | 2 Pages

    Now Felicity Smoak is very proud to say that she is a very patient caring and loving friend but she's had enough of wanting to strangle the emo out of him. So this is where the plot begins ( in her

    Read More

  • Interpersonal Relations Case Study

    1089 Words  | 3 Pages

    Recommendation #1: In chapter 8 on pages 225 and 226 we learned about Interpersonal Relations. Within interpersonal relations there is Workplace Incivility, which is rudeness, lack of regard for one another, and the violation of workplace norms for mutual respect. With the arrival of new personnel the current status and balance of power is subject to a reshuffle and existing members feel threatened. The relationships among groups and team members are often influences on how employees react to other stressors. A Team Leader or Manger must monitor all employees when a new edition becomes part of the team. It is the job of the leader/manger to ensure employees achieve personal and organizational goals, maintain open lines of communications, and discourage any form of office politics. Any incivility that negatively impacts individual and organizational performance must be identified and dealt with as to stop any further incidents. The leader/manager must exercise team empowerment assuring all members perceive themselves and others as being competent and able to accomplish work-related goals and experience a sense of importance. An effective team with open lines of communications and clear goals will not feel threatened by any additions to this team. Group and Team building sessions should be utilized quarterly to build a stronger

    Read More

  • Family Office Essay

    926 Words  | 2 Pages

    Choosing the right funding structure – the family office can fund itself either through a fee structure, which can change from individual members to a collective

    Read More

More about Case Study: Issues With Felicity

Open Document