ABC, Inc Business Analysis

This analysis of ABC, Inc. has been entrusted to our Six Sigma Counseling firm. At A&A Solutions, we specify on training and hiring conflicts within a company’s structure. ABC, Inc. has hired our company to find investigate problems occurring; how they occurred, and to obtain solutions to the problems found. The Operations Manager of ABC, Inc. would also be informed if any of the employees are involved in the cause of the problems.

Background Information of the Problem

The Operations Supervisor Monica Carrolls, has entrusted Carl Robins to recruit and train 15 new hires. Despite Mr. Robins only being at the company for 6 months, he was able to accomplish the first round of his duty. He successfully hired 15 new recruits for Mrs. Carrolls. Once the new trainees where contracted, Mrs. Carrolls wanted them trained and ready for work by July. This only gave Mr. Robins a total of one month to properly train the new recruits. Mr. Robins, needed to have job applications filed, the new hires drug screened and also, trained on company procedures and policies.

During this process, problems occur. After Memorial Day, Mrs. Carrolls had asked Mr. Robins if all was on course for the June 15 orientation of the new hires. Mr. Robins assured his superior that all was taken care of and on track. Mrs. Carrolls felt confident of the young educated man and left the task as a done deal.

Furthermore, 15 days before the training is to take place, Mr. Robins is found with problems that could jeopardize his new role as a recruiter for ABC, Inc. Mr. Robins found that most of the new recruits had not properly completed the application correctly, they had not been sent to a drug screening, and to top off-all his problems, the training manuals were not ...

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..., it is without a doubt that Mr. Robins did not weigh the consequences of his lack of action within the allotted time frame. By procrastinating and waiting until the last minute has proven dangerous and could delay the hiring schedule that Mrs. Carrolls needs to accomplish. Without any doubt it can also be said that Carl, takes his job serious and with pride. He has earned his current position due to his testimony of accomplished goals during his six months at the company. Not only with ABC, Inc. but also what he accomplished at Expeditors International by maintaining a low turnover rate of employees and saving the company a great amount of money by conducting internal training.

Mrs. Carrolls, has had a great track record with the company. A&A has found that employees under her command produce great work and are completely satisfied with her decision making ski