Walmart Information Management System

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Walmart Information Management System (IMS) Walmart is a retail giant that just about everyone in America has purchased something from them. It is a one stop shop for anything that a person could ever need. Walmart stores can be found anywhere in fact most people are less than an hour drive away from a Walmart store. Walmart’s success has put many companies out of business. The chains success is primarily from low prices and using an information technology system to meet customer demands giving them a competitive advantage. Walmart’s first major use of information technology came in 1975 when the company leased an IBM computer system to track inventory in warehouses and distribution centers. Computers have come a very long way since this time and are used almost everywhere. But in 1975 this was cutting edge technology and gave Walmart the competitive advantage over other retailers. Another thing that Walmart used to be revolutionary in their supply chain was the use of scanning barcodes in 1983. Before barcodes objects had to be read by a skilled cashier. With barcodes all that was needed was a quick scan and the computer would do all the work. This greatly sped up checkout time and made tracking inventory and data collection much faster and easier for both customers and the employees. Since this time it has become an industry standard for products. In 1987, this information became even more essential for the company. Walmart created its own private satellite network. This network allowed for direct two way communication between the headquarters and individual stores so that instant information on inventory, sales and other data could be viewed by upper management. A network diagram of this setup would allow for a ... ... middle of paper ... ...The product will be able to move. Because they can see what is being sold and where people are buying it they have the ability to change forecasts on what they should do. Using the RFID the tracking system will help eliminate errors and ensure quality of the products. IMS helps monitor orders and inventory levels, and satisfy customers. Walmart leverages the IMS to track products or packages. Because they know when the products are sold, how long did it take for it to sell and where they were sold? They use this information to refine the flow of products. The power is going from push to the pull. The product is not driving the final transaction. The customer is important and the interaction that the customer has with the product in the store is essential as well. Why managing information is equally or more important to the company than moving products?

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