VoiceXML is the W3C’s standard XML format for creating interactive voice applications that can be accessed over the phone. It could be described as a markup language used for scripting interactive dialogues between humans and computers. It is like HTML, the only difference is that while HTML uses a graphical user interface to access information VoiceXML uses an audio interface where speech and keypad tones replaces the screen, keyboard and mouse (Hampton, 2001, para.1). The basic elements for interaction
Voice Recognition Systems At the beginning of the Twenty-First century we are experiencing an informational revolution. The whole business world is changing as a result of new technology, including new ways of entering data into computer systems. Gone are the days of spending long hours in front of a computer typing word processing documents and emails or punching numbers into a phone. Voice recognitions systems are at the forefront of data-entry technology. Through voice recognition systems