1. Is reverse supply chain management is efficient way to work efficiently. -Yes -No - Is reverse supply chain management is efficient way to work efficiently Frequency Percent Valid Percent Cumulative Percent Valid Yes 27 75.0 77.1 77.1 No 8 22.2 22.9 100.0 Total 35 97.2 100.0 Missing System 1 2.8 Total 36 100.0 Interpretation: maximum people think that reverse supply chain management is efficient way of working. 2. Is your company is working towards supply chain management. -Yes -No Descriptive Statistics N Minimum Maximum Mean Std. Deviation Is your company is working towards supply chain management. 35 1 2 1.26 .443 Valid N (listwise) 35 Interpretation: it’s a mix of answer some people says yes they good leaders in field of reverse supply chain. 3. According to you, most common issues because of which we need reverse supply chain. -End of life cycle -Warranty -Service issue -Remanufacturing Interpretation: as organization work on profit so remanufacturing is the main cause of reverse supply chain. 4. Major problem which company faces in reverse supply chain management of passenger car. -Cost -Effort -System lack -Awareness -networ Major problem which company faces in reverse supply chain management of passenger car. -Cost -Effort -System lack -Awareness -network Frequency Percent Valid Percent Cumulative Percent Valid cost 16 45.7 45.7 45.7 effort 4 11.4 11.4 57.1 system 2 5.7 5.7 62.9 awarness 3 8.6 8.6 71.4 networ 10 28.6 28.6 100.0 Total 35 100.0 100.0 Interpretation: cost is the major reason which company faces in reverse supply. 5. Role of customer in reverse supply chain management. -Less -Medium -High -No Interpretation: role of customer in reverse supply is medium which says the company responsibility is more. 6. Reverse supply chain management of passenger car importance because. -Profit -Social responsibilities -Eco friendly Interpretation: profit is the main concern of reverse supply. 7. Most important part of reverse supply chain. -Network node -Customer -Company -Government Most important part of reverse supply chain. Frequency Percent Valid Percent Cumulative Percent Valid network node 12 34.3 34.3 34.3 Customer 19 54.3 54.3 88.6 Company 3 8.6 8.6 97.1 government 1 2.9 2.9 100.0 Total 35 100.0 100.0 Interpretation: important role is customer and different nodes involved in it. 8. Reverse supply chain management best suited for industry. -Automobile -Construction -Service Interpretation: automobile is the main industry where reverse supply chain is useful. 9. Are you satisfied with approach of your company towards it. -Yes -No Interpretation: many say yes they are satisfied with the approach of company. CHAPTER 5: CONCLUSION & RECOMMENDATIONS Reverse supply chain solution is the movement of goods and services from the customers to the retailers. Reverse supply chain is not an entirely new phenomenon as it has been executed successfully in the automotive industry. The reverse supply chain process was earlier perceived to be a valueless process and it was the fear of regulations that forced most companies to invest in reverse supply chain processes. That is when they realized that reverse supply chain is a good business weapon that reaped benefits when used tactically.
On the same note, it is well acknowledged that the competitiveness of any organization fundamentally depends on the workforce. Indeed, the workforce is recognized as the heart or living organism of any organization including hotels. It goes without saying that there is minimum likelihood that a restaurant where workers operate in unsafe conditions or are mistreated will offer services and products of the highest quality. Scholars note that employees always desire to work in institutions or restaurants that have high standards of integrity and strive to do the appropriate thing (Fox & Vorley, 2004 pp. 33). This is especially so for the new generation workforce, as well as in attracting the best talent in the industry. A reputation for responsibility and integrity has been recognized as crucial in motivating, as well as recruiting staff especially considering that individuals care about the principles and values that their employers wish to uphold. Scholars note that operating voluntarily to high ethical standards pertaining to environment and social responsibility can result in competitive advantage (Schlegelmilch et al, 2004, pp. pp 254). Customers and civil society groups have been increasingly vigilant in determining whether there is an ethical lapse in the manner in which employees are treated within the supply chain of any organization (Fox & Vorley, 2004 pp. 33). In fact, they have been pressurizing restaurants and other business entities to cut ties with any organization in their supply chain that is not ethical in its treatment of employees. Scholars note that the impression that a restaurant or business entity would create in terms of public relations both on the stakeholders and the customers is highly dependent on the ac...
A supply chain is a quality network of manufacturers, suppliers ,distributors, warehouses and retailers who by planned and coordinated activities develop products by converting raw materials to finished goods.
A supply chain is a system through which organizations deliver their products and services to their customers. The network begins with the basic ingredients to start the chain of supply, which are the suppliers that supply raw materials, ingredients, and so on. From there, it will transfer the supplies to the manufacturer who builds, assembles, converts, or furnishes a product. The chain now needs to get the product to the consumer by transporting the finished product from the manufacturer through a warehouse or distribution center. An example is that Wal-Mart has a nearby distribution center where products are delivered there and then split up to be delivered to a retail Wal-Mart. “Wal-Mart will take responsibility for breaking down larger loads and delivering the product to other Wal-Mart stores” (Ehring 1).
Food industry can be chartered by low margin industry, while along with the shift of power from the manufacturer to the purchaser, the price and demand became flexible, and the product variety increased.
Christopher (2011) pointed out that resilient supply chains are not the most affordable however they are more competent when dealing with uncertain organisational environments; this creates a conflict of interests.
· There is the possibility of the supplier integrating forwards in order to obtain higher prices and margins. This threat is especially high when
This implies Primark is not rely on one particular supplier. The company is capable switch to another supplier easily if the costs increase. Hence, Primark can control the costs as well as improve its margins in the long term.
“Supply Chain Management encompasses the planning and management of all activities involved in sourcing and procurement, conversion and all logistic activities. Importantly, it also includes coordination and collaboration with channel partners, which can be suppliers, intermediaries, third parties service providers and customers. In essence, Supply Chain Management integrates supply and demand management within and across companies.’
It is suggested for any organization to review, reassess any existing supply chain management or any delivery techniques, before developing a new supply chain method so that any exposure to high risk of failure is reduced. Somerset as a company taken advantage of outsourcing and transferred it product manufacturing to China leveraging low cost labor and raw material. The labor cost and other cheap material reduce Somerset overhead cost, but there is always the risk of not delivering product on time due to the foreign country political climate, change in tax and tariff and local
‘Supply chain management integrates supply and demand management within and across companies. It encompasses the planning and management of all activities involved in sourcing and procurement, conversion, and all logistics management activities. Importantly, it also includes coordination and collaboration with channel partners, which can be suppliers, intermediaries, thir- party service providers, and customers’. (Web: Council for Supply Chain Management Pr...
Supply chain management has been defined as that process that involves the management of information, materials, and all the finances that are handled within and across the entire supply chain process (Christopher, 2016). The management is usually done through out the entire supply chain management from that moment when the suppliers are involved through all the manufacturing activities, different distribution activities, and the way that the products are served to the final product consumer (Turban, et al., 2002). The process also includes all the activities that different organizations offers to their customers as after sale services for purposes perfecting their services and products towards their highly valued customers (Christopher,
The Scotts Company started selling hardware and seeds in Marysville, Ohio in 1868. It specializes in seeds, fertilizers, peat, potting soils and other organic materials. By 1995, Scotts was the world’s #1 marketer of lawn and garden products. European operations were launched in 1993, with HQ in Lyon, France, and additional five European businesses acquired in UK, France, Germany, Austria and Benelux.
Quickly becoming apparent after only a few rounds of play was in the absence of coordinating direction the individual supply chain links immediately focused upon acting in their own best interests much more so than the organization as a whole. Whether the end use customer was satisfied became secondary to avoiding stock outages for the next link in the chain, or their specific “upstream customer”. The real world application of this example is that focus on the end use customer must be consistent and maintained throughout the process up to and including delivery. Undoubtedly internal customers, such as retailers to wholesalers and distributors to production, must be serviced along the way for the transaction to ultimately occur. However, unless an end use customer is involved no profit can be realized by anyone.
A supply chain is a network of facilities that procure raw materials, transform them into intermediate goods and then final products, and deliver the products to customers through a distribution system [1]. The basic objective of supply chain is to “optimize performance of the chain to add as much value as possible for the least cost possible.
2. SEVEN-ELEVEN'S SUPPLY CHAIN STRATEGY IN JAPAN CAN BE DESCRIBED AS ATTEMPTING TO MICRO-MATCH SUPPLY AND DEMAND USING RAPID REPLENISHMENT. WHAT ARE SOME RISKS ASSOCIATED WITH THIS CHOICE?