Similarly, rules and policies of an organization convey a cultural message as well. One of the rules Walmart is most proud of is its open-door policy. Although not exclusive to Walmart, it has become a cornerstone of the culture of both facilities in which I have worked. Open-door allows associates to approach their manager or the level of management above the associate’s immediate supervisor without fear of repercussion. It is an important aspect of the “respect for the individual” policy mentioned earlier. Walmart has also offered same sex union insurance coverage for about a decade and offers diversity training and sustainability training through its intranet to empower its employees in the workforce if they choose to take advantage of these programs. These and several other curriculums are available to encourage the associates to feel empowered by the company and train them to “respect the individual.”
Lastly, rituals are a staple of a strong organizational culture. Rituals refer to repetitive activities that have a symbolic meaning within an organizati...
... middle of paper ...
...ack of a professional demeanor. Being aware of what you are saying and how you are saying it is a very important aspect of impression management.
Finally, behavioral impression management comes into play. Behavioral impression management is how one performs a job and how they interact with other people. Treating others with respect usually results in respect being returned. One of the operations managers in my facility wears sweater vests to work. When he transferred to a new shift, one of the managers he now found himself over also started wearing sweater vests. Later, a few more managers began to emulate this behavior. Unfortunately for the managers, the operations manager caught on and was not impressed. Shortly after he pointed out the new fashion craze that followed him to his new shift, it ended, and the managers had to find other ways to impress their new boss.
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