Volkswagen Social Responsibility

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Businesses have a social responsibility to their consumers and communities. Poor social responsibility can affect a company’s profitability and impact customer loyalty. In the 1990’s, Nike faced allegations of being the villains of child labor laws and running sweat shops. In 2008 JPMorgan’s involvement (or lack of) in Madoff’s Ponzi scheme and 2015, Volkswagen’s emissions scandal are all examples of failed social responsibility. Corporate social responsibility (CSR) is more than donating to charities; it’s about doing the right thing and being active members of the community. Many businesses believe that corporate social responsibility can decrease the company’s bottom line with no tangible return. Consumers do not choose their shopping based …show more content…

These activities are not exclusive, and most of them overlap. “For example, a car manufacturer has both an ethical and legal responsibility to produce safe automobiles” (Toliver, 2013, p. 7). In September 2015, Volkswagen was all over the news about their emissions scandal. The software was created to sense when the vehicle was being tested, during testing the software would adjust the results to show a lower emission output. When the vehicle was not being tested and running during regular driving, the software turned off, allowing the vehicle to have emission output levels far above legal levels. Volkswagen has been fined and will have to pay almost $15 billion in settlements in the United States. They must also pay to repair or buy back all affected models by December 2018. This scandal has cost the company a recorded loss in 2015 of $6.2 billion. The company is facing civil and criminal investigations in the United States and Germany as well as other countries (Gates, Ewing, Russell, & Watkins, 2016). Purchasing a Volkswagen now would not give the consumer that “feel good feeling” they want to feel after purchase. Customers see that Volkswagen has been lying to the client and have been negligent in environmental …show more content…

5. JPMorgan Chase was charged with two felony violations of the Bank Secrecy Act; (this act requires banks to alert authorities to suspicious activities) because of their relationship with Bernie Madoff. This scam is considered the largest investment scheme in history, $65 billion Ponzi scheme. The bank has agreed to pay $1.7 billion in forfeiture directed to the victims of Madoff’s scam. 4. Wal-Mart pleaded guilty in May 2014 to several different environmental crimes and paid $81.6 million in damages; they were also charged with failing to have a program in place for dealing with hazardous waste and neglected to train employees about waste management. These are just a few

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