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Brand loyalty in the contemporary world
Research proposal for factors affecting customers brand loyalty
Brand loyalty in the contemporary world
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SheaMoisture operates within the market of monopolistic competition. According to the textbook, The Micro Economy Today, monopolistic competition is defined as “a market in which many firms produce similar goods or services, but each maintains some independent control of its own price” (Schiller, p. 265). The characteristics of monopolistic competition are low concentration ratios, some market power, independent production decisions, low entry barriers, and product differentiation. Monopolistically competitive firms produce in the short-run at the profit-maximizing point where marginal revenue equals marginal cost (Schiller, p. 270). Due to the entry of new firms in the market, the textbook stated, “In the long run, there are no economic profits …show more content…
265-268). This is quite apparent for SheaMoisture.
Many women with natural hair use SheaMoisture because of their excellent brand image that caters to specific tastes and preferences within the natural hair community. They continue to gain revenue because these women continue to consume SheaMoisture products due to brand loyalty. However, statistic shows that the four leading hair conditioner brand in the United States was OGX in sales, approximately 137.7 million, followed by It’s a 10 Miracle 56.6 million, Garnier Fructis Sleek &Shine 53.8 million, then SheaMoisture 42 million dollars (Sales, 2016). According to the textbook, “Brand loyalty exists even when products are virtually identical” (Schiller, p. 268). This means that if a rival brand, such as Carol’s Daughter, were to make the exact same product as SheaMoisture, consumers of SheaMoisture are still likely to purchase the SheaMoisture product, even if the price is slightly higher. The textbook also states that, “In other words, brand loyalty makes the demand curve facing the firm less price-elastic” (Schiller, p. 268). Consumers of SheaMoisture products are still likely to purchase their products, even if they are expensive because of their brand
Companies realize what people need and they take it as sources to produce commodities. However, companies which have famous brands try to get people’s attention by developing their products. Because there are several options available of commodities, people might be in a dilemma to choose what product they looking for. In fact, that dilemma is not real, it is just what people want. That is what Steve McKevitt claims in his article “Everything Now”. When people go shopping there are limitless choices of one product made by different companies, all choices of this product basically do the same thing, but what makes them different is the brand’s name. Companies with brands are trying to get their consumers by presenting their commodities in ways which let people feel impressed, and that are some things they need to buy. This is what Anne Norton discussed in her article “The Signs of Shopping”. People are often deceived by some famous brands, which they will buy as useless commodities to feel they are distinctive.
This organization belongs to the oligopoly market structure. The oligopoly market structure involves a few sellers of a standardized or differentiated product, a homogenous oligopoly or a differentiated oligopoly (McConnell, 2004, p. 467). In an oligopolistic market each firm is affected by the decisions of the other firms in the industry in determining their price and output (McConnell, 2005, P.413). Another factor of an oligopolistic market is the conditions of entry. In an oligopoly, there are significant barriers to entry into the market. These barriers exist because in these industries, three or four firms may have sufficient sales to achieve economies of scale, making the smaller firms would not be able to survive against the larger companies that control the industry (McConnell, 2005, p.
Others added that monopolies produce less output and charge a higher price than a purely competitive environment. The monopolist sets the marginal revenue equal to marginal cost and output is therefore smaller. In monopolies, profits can persist indefinitely, because high barriers to entry prevent new firms from taking part in the
The essential factor of an oligopolistic firm is interdependence. Oligopoly involves few producers, which means more than one producer as it is in pure monopoly but not so many as in monopolistic competition or pure competition where it is difficult to follow rival firms’ actions. Therefore, due to small number of producers on oligopoly market, the price and output solutions are interdependent. As a result, firms can cooperate or come to an agreement profitable for everyone. Therefore, they can increase, as it is possible, their joint profits (Pleeter & Way, 1990, p.129). Further, oligopoly is divided on pure, which is producing homogeneous products, and differentiated, producing heterogeneous products (Gallaway, 2000). Economists Farris and Happel insist that the more the product is differentiated, the more firms become independent, and the more the product differentiation, “the less likely joint profit maximization exists for the entire group” (1987, p. 263). Consequently, it is worth to be interdependent.
middle of paper ... ... 113-117. 429-477. Gans, King and Mankiw 1999, Oligopoly' in Principles of Microeconomics, eds. Janette Whelan, Harcourt Brace & Company, Australia, pp.
Markets have different structures or models, all function under the view of competition. Competition in economic terms is understood to be the situation in market where the monopoly power is absent or very limited and no power is influencing product price or quality. Hence a competitive market is the one in which none of the participants possess market power. A competitive market achieves efficiency in the allocation of scarce resources if there are not other market failures present. The major four known competitive market models are: 1- Dynamic Competition put forward by J. Schumpeter.
There are many industries. Economist group them into four market models: 1) pure competition which involves a very large number of firms producing a standardized producer. New firms may enter very easily. 2) Pure monopoly is a market structure in which one firm is the sole seller a product or service like a local electric company. Entry of additional firms is blocked so that one firm is the industry. 3)Monopolistic competition is characterized by a relatively large number of sellers producing differentiated product. 4)Oligopoly involves only a few sellers; this “fewness” means that each firm is affected by the decisions of rival and must take these decisions into account in determining its own price and output. Pure competition assumes that firms and resources are mobile among different kinds of industries.
In the short run, oligopolies are. able to earn abnormal profits, but in the long run as well they are. able to sustain abnormal profits due to the barriers to entry and exit. Then the s The barriers act as a strong deterrent to firms that want to come in. the industry and " eat into" the abnormal profits and then exit the market.
Most people will use beauty products every day in order to be more attractive, whereas the cost is very high. Hence, customers want to obtain a low price in the stage of transaction.
Tanner and Raymond (2014) describe branding activity as “strategies that are designed to create an image and position in the consumers’ minds” (c.6). When branding messages coincide with its offerings’ characteristics, it establishes consumer trust, and brand strength. For example, when first introducing Dove brand in 1957, by labeling its product as a “beauty cleansing bar . . . [with] ¼ moisturizing cream, that rinses cleaner than soap” (Unilever, 2016), we can see that marketers associated the brand to moisturizing and beauty, and disassociated the brand from common soap. Over the years, this consistent message coinciding with product performance has strengthened the Dove brand. Strong brand equity is derived from consistent, strategic branding that establishes perceived quality and emotional attachment (Entrepreneur, 2016); therefore, consumers are more likely to pay higher prices, as well as purchase new offerings connected to the
A monopoly is “a single firm in control of both industry output and price” (Review of Market Structure, n.d.). It has a high entry and exit barrier and a perceived heterogeneous product. The firm is the sole provider of the product, substitutes for the product are limited, and high barriers are used to dissuade competitors and leads to a single firm being able to ...
The source of the brand features is in a connection between customers and companies that sell services or products. Consumers who choose a specific company fundamentally acknowledge to prefer that brand more than other brands rooted from the recognition of the brand’s worth.
The second market structure is a monopolistic competition. The conditions of this market are similar as for perfect competition except the product is not homogenous it is differentiated; thus having control over its price. (Nellis and Parker, 1997). There are many firms and freedom of entry into the industry, firms are price makers and are faced with a downward sloping demand curve as well as profit maximizers. Examples include; restaurant businesses, hotels and pubs, specialist retailing (builders) and consumer services (Sloman, 2013).
The shifting of the consumer’s taste of simple products to high quality branded products is not sudden. It grew out in the middle of the 20th century and the companies selling various products needed a new way to differentiate their products from the others giving it a unique identity.
From the study it is clear that people often purchase branded products since they are aware of the brand performance or perhaps they have a good past experience about the brands. This makes customer’s become loyal with the specific brand.