Scheduling System Case Study

Case Study, Stage 4: IT Solution and Next Steps

I. Introduction

Strategy for competitive Advantage-Focus

Business Process to be Improved-Employee Scheduling System

II. Proposed IT Solution-Employee Scheduling System from Time Curve. The Employee Scheduling System allows for Managerial staff to assign staff schedule based on client need. Time Curve allows a free trial period of one month and there after charges a monthly fee based on client/employee pairing of $1 per pair and one user (scheduling staff) for a fee of $5. The Employee Scheduling System will create reports to track planned verses actual hours, unassigned jobs, and employee availability. (TC) only displays employees that are available for jobs, warns

Vendor Agreement-Time Curve starts off on a free 30-day trial basis. This will give Myra the time to train her staff as well use the scheduling system’s features to see if they best fit her company’s needs. (TC)’s scheduling system is provided on a month to month subscription plan so there are no contract requirements and no fees for early termination of services.

b. Hardware and Telecommunications-two computer systems are needed either a desktop system for the front desk receptionist/cashier and another computer system for the manager/owner to compile scheduling activities. UMUC Haircuts is required to have internet connection to access Time Curve if remote access is desired than a VPN connection is needed otherwise WIFI access will be sufficient for both computer systems to connect to (TC) scheduling system.

c. Configuration-Cloud based scheduling system hosted on Amazon cloud environment requires a high speed internet connection. Using a cloud system does not affect user hard drive space or require any type of special video cards, amount of RAM or processing speed. Typical technical specifications are processing speed of at least 2.5 GHz, at least 4 GB of RAM, minimum of 300 GB of hard drive space, and an optical drive. (Ragaza,

Database- Time Curve uses a cloud-based employee scheduling relies on the cloud—an online-based, remote server—to store its applications and files. Stand-alone desktop software, on the other hand, requires downloading the files and storing them on a computer’s hardware. A database that keeps all information in one place is beneficial to business decisions. Knowing that on Mondays have 40 % less clients than on Fridays and guessing that Mondays are slower than Fridays gives UMUC Haircuts valuable information to make the decision to schedule more workers on Fridays to services clients. Time Curve allows users to create attributes to connect clients with more than one employee based on designated attributes. Not only does Time Curve provide a data base that stores information but it gives users the tools to make choices based on the information