Robin, Kathleen And Jane: Dysfunctional Conflict

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The conflict styles exhibited by Robin, Kathleen and Jane are dysfunctional, where the goals of the meeting are not met and the relationships are negatively impacted (Adler, Rosenfeld, & Proctor II, 2013). Robin seems to believe that he will not gain anything from this group meeting. His requests to avoid further responsibilities seem to fall short when Kathleen states that they all have to “suck it up (Nursing & Healthcare Leadership, 2015).” Adler, Rosenfeld and Proctor II (2013) describe oppositional conflict as group members that see each other as adversaries and believe that the goals of the group will only be met by each sacrificing something at their expense. Robin does not seem willing to sacrifice in this meeting and agree to extra work and meetings and views Kathleen and Jane as opponents that he must contend with in order to get what he wants from the meeting. In contrast to Robin’s …show more content…

Jane states “We called this meeting across departments to see how we can make this easier on everyone,” and Kathleen states “I suppose we should do something like group process and see where how things are for everybody, where your department is in this process,” and these statements demonstrate a willingness to come together to discuss a common problem and negotiate a resolution that all will accept (Nursing & Healthcare Leadership, 2015). Kathleen and Jane do not view the other group members as opponents, but rather as partners and they are trying to control the situation and not each other in order to achieve a common goal. (Adler, Rosenfeld, & Proctor II, 2013). Despite the attempts by Kathleen and Jane to foster integration, the group dynamics and conflict resolution fall short of

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