Likert Scale Vs Likert Scale

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Marketing research uses various tools in gathering needed information from consumers, focus groups etc. A few of these tools are Likert, Semantic differential, and Stapel scales. I will describe each method, starting first with the Likert Scale. The Likert scale out of the three has been around the longest since 1932, primary function was to develop a system of measuring attitudes by the responses received from a series questions, statements about a specific topic. These questions, statements were tailored to measure the cognitive and affective components of behavioral attitudes. Best example of this would be questions that we may have come across in where your answer choices were either Strongly agree/ agree/ don’t know/ disagree / strongly disagree. Each questions or statement would have a value to it and that value would be used in measuring the feedback collected. Usually these types of evaluations would be anonymous to protect the participant which helps in gathering truthful data. However it’s not a guarantee that individuals be truthful with their answers which can provide imp...

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