Liberty Nursing Center Case Analysis

“Our goal each day is to help every resident achieve the highest level of independence and wellness possible.”
Liberty Nursing Center is a profit-oriented corporation nursing center which is one of the 17 communities, owned and managed by ‘Liberty Health Care Corporation’. The mission of LNC is ‘Enriching lives, promoting good health and serving with compassion’. The mission statement therefore aims to build a real community to enrich the lives of residents, dedicated to meeting the personal needs of all the residents to promote good health and to achieve the highest level of independence and wellness forming a compassionate bond. The mission statement has been revised few years back in order to have clear direction for the organization. In-line

The admission requirement includes financially qualified, not requiring intensive medical care, able to carry-out at least three basic ADLs and not demonstrating any disturbing behaviours. There is no modern marketing strategy and is purely based on word and mouth because the social worker, who has been working at LNC for 30 years, has a strong relationship with different service providers, community and hospitals. Most of them are referrals from McCullough Hyde hospital, Home Health Program and many local Oxford

Being a profit-oriented organization, corporate office looks over the operation of the facility with a regular visits by corporate nurses and observe audit reports. The business office manager oversees the attendance of the staffs and reports work hours to the corporate office; and then, corporate office covers the payables every other week for employees. Decisions related to day to day care of the residents are planned within the facility; however, major changes or introduction of innovation requires an approval from Corporate Office. This leaves the real lines of communication quite open within the facility. Although the formal communication flows according to the hierarchy within each department, there are number of situations where there is cross-collaboration between the departments making the communication