Jack Gibb Defensiveness

317 Words1 Page

A researcher named Jack Gibb had found ways to reduce defensiveness. Gibb could isolate six types of defense arousing communication, and six contrasting behaviors that had level the treats and defensiveness of a relational messages. The first one is “Evaluation versus Description” Evaluation is a defense arousing behavior most people become irritated judgment statement which mostly makes them indicate a lack of regret. Description is the focusing on thoughts and feeling instead of judging people. The second one is “Control versus Problem Orientation”. This is a defense provoking message which involves try to control others. Controlling communication is when a sender imposes a solution to the receiver with little regard for the receiver. Problem

Open Document