Federal Bureau of Investigation Virtual Case

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FBI is a national security organization whose mission is to protect United States against terrorist attacks, foreign intelligence threat to the American society. (Quick Facts, 2013). It has branches all over the world and it has a field oriented organization structure (A FBI Organizational Structure and Investigative Jurisdiction, 1997).FBI has an organizational culture where agents are very concerned about information sharing and lack the trust on technology since it is a secret and highly secured agency. Security of data about cases is very crucial and important to agents in solving cases. (Saunders & Pearlson, 2009)

FBI lacked modernization of technology and used heavy paper intensive work in developing cases. The data in FBI was highly centralized and communication between agents working globally was very poor. Due to ineffective communication between agents the cases used to take long time to develop and solve. The agents used outdated systems and servers. The IT infrastructure was not organized and there was no CIO for the IT sector. (Marchewka, 2010 )

In September 2000, under the direction of FBI director Louis Freeh, Congress approved $378 million for the improvisation of technology and to develop a project called FBI Information Technology Upgrade (FITU) (Marchewka, 2010 ). The FITU was a trilogy and had to accomplish three goals over period:

• Providing 22,000 agents, supporting staff and 56 agency offices new upgraded desktops and servers.

• Virtual Case File (VCF) that automates the paper-based recording of case details i.e. Automated Case system and facilitates the information sharing among the agents worldwide about the cases.

• Most important investigative database and case information should be accessed th...

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...ntinel in four phases immediately after the failure of VCF. He is taking all the steps to avoid the pitfalls made in the previous projeects.


A FBI Organizational Structure and Investigative Jurisdiction. (1997). Retrieved from United States Attorneys' Manual (USAM): http://www.justice.gov/usao/eousa/foia_reading_room/usam/title1/doj00009.html

FBI case study. (2010 Volume 10 Issue 2). CIIMA.

Howerton, J. (2010). FBI Virtual Case File (VCF) project . Retrieved from ww.slideshare.net: http://www.slideshare.net/JosephHowerton/is-430-fbivcf

Marchewka, J. T. (2010 ). The FBI Virtual Case File. IIMA. Retrieved from iima.org.

Quick Facts. (2013). Retrieved from Federal Bureau of Investigation: http://www.fbi.gov/about-us/quick-facts

Saunders, C. S., & Pearlson, K. E. (2009). Managing and Using Information Systems. John Wiley&Sons, Incorporated.

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