Empathy And Trust In Social Work

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One of the fundamental roles of social workers is to be able to respond appropriately to client’s concerns. For this reason, social workers must have the capacity to understand and share the feelings of others, develop empathy skills for effective responses to diverse issues and problems as well as gaining client’s trust to foster sharing of personal challenges and establishment of healthy relationships. Empathy and trust are crucial for social workers to reach the clients’ feelings, show an understanding of those feeling through openness, gestures or expressions. In social work, trust encompasses the reliance on the integrity and assurance of honesty between the worker and the client. It is trust that fosters the development of confidence

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