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The change that blockbuster experienced
Blockbuster case study answers
The rise and fall of blockbusters
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The Life of Blockbuster History and Background Blockbuster's origins date back to the mid 1980's when the video cassette recorder (VCR) was the new hype and families all over America were quickly turning to movie rentals as a form of in-home entertainment. David Cook, who previously started David P. Cook and Associates, Inc. to offer consulting and computer services, saw an opening in the quickly expanding movie rental business. Eager to start a business, he jumped in making Blockbuster the Wal-Mart of movie rentals offering a wide variety of movies to customers in a family environment with standout buildings and bright lights. From there, Blockbuster growth exploded bringing in external investors and national attention. To facilitate the growth trends shown by Blockbuster since its inception, David Cook contacted H. Wayne Huizenga, a former colleague, as an investment opportunity. Huizenga bit at the opportunity and invested his own time and money as well into the expansion of Blockbuster. To summarize the extent of the growth of Blockbuster stores from the 1980s to 2002, gross revenue went from about $75,000 in the 1980s to over $6,000,000,000 by 2006. From the start of several stores in the 1980s, Blockbuster grew to as many as 5,803 as of the end of 2004. Additionally, the company has expanded into 29 countries including countries in North America, South America, Europe, and Asia. It has been estimated that there are more than 43 million American households with a membership to Blockbuster. The twenty year journey of Blockbuster has not been without bumps, valleys, road blocks, and detours. Blockbuster has come under legal fire from Netflix, a major online competitor, the Free Trade Commission for attempting a host... ... middle of paper ... ...s trend means fighting a paradigm that is inevitable. The tricky part is balancing the rate of closing store without losing out on possible sales that each store could accumulate. Finally, Blockbuster needs to take care of their debt, which currently amounts to $1,317,900,000 in current liabilities and $2,548,000,000 in total liabilities. These are dangerous numbers to have looming over your business. Blockbuster could liquidate assets or issue additional stock to get rid of some of the liabilities. By getting rid of so much debt, Blockbuster would improve their credit and make strategic decisions without worrying about their cash position. In this paper I have analyzed the past and present condition of Blockbuster. Given the right circumstances and execution, Blockbuster can once again return to the video rental powerhouse status they enjoyed throughout the 1990s.
In Conclusion, the SWOT analysis shows that Redbox has many strengths to be profitable and has the potential for future growth in the industry. The DVD movie rental industry is still s...
Cineplex Inc. is a Canadian Film Exhibitor company that operates only in Canada for the time being. It operates in the Entertainment industry, and pretty much has a monopoly over the movie theatre and film exhibition sector in most parts of Canada. However, the current data in Canada suggests that Video-On-Demand (VOD) popularity is experiencing a rather rapid increase, followed by an increase in sector’s development and revenue all around. Nowadays, all of the major Canadian broadcasting companies -- such as Rogers -- offer some sort of VOD service to their customers.2 Therefore, the net attendance of movie theatres, Cineplex Inc. in particular, inevitably go through a yearly drop. On the other hand, the industry is constantly growing and attempting to overcome its obstacles by introducing new features and services. Therefore, the profitability of the industry is constantly sustained.
In 1985, Blockbuster opened its first store in Dallas, Texas. After the first few stores opened, founder David Cook built a six million dollar warehouse, which could pull and package multiple stores in a day. Blockbuster’s ability to customize a store to its neighborhood, loading it up with films geared specifically to demographic profiles in addition to the popular new releases, and a sizable collection of catalog titles. Blockbuster had instant success. In the early 1980’s and 1990’s Blockbuster put neighborhood mom and pop video stores out of business by offering better selection and convenience. However, success like that enjoyed by Blockbuster can foster arrogance. For Blockbuster, arrogance meant they believed they could do anything within their stores. For example, Blockbuster purchased Sound Music and Music Plus chains. This move took Blockbuster from movies to music. Secondly, this Blockbuster Music meant they were no longer renting now they were selling.
Assets turnover growth is impressive considering other competitors in the industry have closed many stores from losses caused by Amazon market share growth and Costco and Walmart low prices.
Founded by Sam Walton in 1962 as a discount city store in Bentonville, Wal-mart was incorporated as Wal-Mart Stores Inc. on October 31, 1969 as an American public corporation that runs a chain of large, discount department stores. Within five years, the company expanded to 24 stores across Arkansas and reached $12.6 million in sales.Wal-Mart further expands outside America and operates in Mexico as Walmex, in the UK as ASDA, and in Japan as Seiyu. It has wholly-owned operations in Argentina, Brazil, Canada, Puerto Rico, and the UK.Presently listed on NYSE, Wal-Mart began trading stock as a publicly-held company on October 1, 1972. According to the 2007 Fortune Global 500, Wal-Mart is the world's largest public corporation by revenue and the largest private employer in the world and the fourth largest utility or commercial employer, trailing the Chinese army, the British National Health Service, and the Indian Railways.Wal-Mart reached a sales milestone in 1979 with 276 stores and 21,000 employees, it reached $1 billion in sales. Having only been in existence for 17 years, the company achieves the quickest ever ascent to the $1 billion milestone.Through out the 1980s, Wal-Mart grows rapidly and by its 25th anniversary in 1987 there were 1,198 stores with sales of $15.9 billion and 200,000 associates. The year 1987 in particular is marked by the completion of the company's satellite network, a $24 million investment linking all operating units of the company with its Bentonville office via two-way voice and data transmission and one-way video communication. In 1988, the founder Sam Walton stepped down as CEO and was replaced by David Glass though he remained as Chairman of the Board of Directors. The y...
? Charging a monthly fee for unlimited rentals, Netflix eliminates due dates and late fees, as well as eliminating the long lines of a brick and mortar store.
On January 22, 2002, Kmart filed for Chapter 11 bankruptcy protection becoming the largest retailer ever to do so in U.S. history. Most industry analysts attributed the immediate cause of the company's bankruptcy filing to a dull holiday season and stiff competition from WalMart and Target as the chain's more fundamental problem. But competition wasn't the root cause of Kmart's consistently poor performance. The real reason for Kmart's poor performance is that Kmart never had a marketing strategy. Kmart completely misunderstood its market and was positioning itself in the wrong direction. Also, on the strategic side, there are issues of where stores were located. On the whole, Kmart stores did not seem to be sited as well as the stores of the competition. Then there was the issue of technology. While Wal-Mart was becoming the relentless efficiency engine that we know today by investing in technology and streamlining the supply chain, Kmart held back. As Wal-Mart developed an infrastructure that enabled it to lower prices, Kmart slipped into a price disadvantage. This paper discusses these strategic problems that led to Kmart's poor performance.
Best Buy’s History & Main Characters: Best Buy is Minneapolis-based and is North America's leading specialty retailer of consumer electronics, personal computers, entertainment software and appliances. Throughout Best Buy's 37-year history, the company has maintained the tradition of making life fun and easy for customers and employees, while providing a significant return to partners and investors. It has 80,000 employees and over 550 stores in the U.S., in addition to the brands Best Buy Canada, Future Shop and Magnolia Hi-Fi. Their leadership is led by Dick Schulze, Founder and Chairman, Brad Anderson, Vice Chairman and CEO, Al Lenzmeier, President and COO, and Darren Jackson, Executive Vice President of Finance and CFO. Chairman Dick Schulze founded Best Buy in 1966 with the Sound of Music, an audio component systems store in St. Paul, Minn. In 1973, Vice Chairman and CEO Brad Anderson joined Sound of Music as a salesperson. The company quickly expanded into video products and computers, was renamed Best Buy in 1983, and became a public company in 1985. Best Buy’s revenues for fiscal year 2003 were $20.9 billion and net earnings of $622 million. It was ranked number 91 on the Fortune 500 in 2003 (Bestbuy.com). Best Buy stores are redefining the way customers shop by offering an unparalleled assortment of affordable, easy-to-use entertainment and technology products and services available through its network of more than 550 retail stores in 48 states and online at BestBuy.com. Best Buy is scheduled to open 60 new stores in fiscal 2003 and is on track to have 650 stores by fiscal 2005. Magnolia Hi-Fi is a high-end electronics retailer specializing in audio and video solutions for homes, ...
The idea inspired Reed Hastings and Marc Randolph, and then they founded Netflix in Scotts Valley, California in 1997 (Netflix, 2014). The company comes into play by developing a subscription-based streaming platform for movies and television shows. Unlike the traditional movie rental businesses such as Blockbuster and Redbox, Netflix’s innovation offers service via Internet, and it does not have any physical stores but instead delivers DVDs through postal mail in the U.S. Since then, Netflix has become the world’s leading internet television network with constant growth of customers to over 48 millions members in more than 40 countries in the North America, Europe, and the Latin America (Netflix, 2014). In this analysis, the main focus is examining the current market environment for Netflix. It identifies the type of market structure that Netflix is currently competing. The analysis also expands on the competitions, product differentiation, pricing strategy, and measuring the level of easy entry-and-exit.
From its inception, Netflix has become a business based on superior customer service and has subscribed its business to the market marketing management philosophy. The main purpose behind Hasting’s idea of a better way to rent and enjoy movies was how to provide that service to their clients and not have any late fees. In other words, their customers could enjoy their rentals from Netflix for as long as they wanted, and they would never have to worry about late fees again, so long big movie rental chains! This aspect alone of Netflix’s marketing plan indicates that Netflix has based their marketing plan on market orientation, “a philosophy that assumes that a sale does not depend on an aggressive sales force but rather on a customer’s decision to purchase a product,” (Lamb, 2009, p.7). Many companies that take on this philosophy are said to implementing the market concept. The marketing concept states: “The idea that social and economic justification for an organization’s existence is the satisfaction of customer wants and needs while meeting orga...
Although Hastings vowed to be divergent from other video retailers, his goal was to use an identical pricing strategy; however, one that would “appeal to customers [. . .] who used online shopping as an alternative to traveling to retail outlets” due to ease of access and more preferences (Shih, Kaufman, & Spinola, 2009, p. 3). Furthermore, Netflix launched its business at a time DVDs had barely hit the marketplace as the firm anticipated the new technology to be a promising venture. Nonetheless, within a year DVD players became so vast...
As the firm moves forward, top managers must pay attention to staying unique to sustain a competitive advantage. Netflix does not own their content, nor do they have any tangible assets. Netflix is a part of a broad range of network users. As technology continues to grow exponentially, Netflix will have to be readily adaptive to change and innovation. Technology never stops growing and evolving, therefore, Netflix’s business platform should never stop growing and evolving. At the same time, they must be careful to remain user friendly and customer centric by keeping the technology at a level where users will not have to obtain a certain set of technological skill sets.
Introduction Reed Hastings (co-founder) founded Netflix in 1997. During this time, Netflix offered DVD rentals by mail. As Netflix went public in 2002, shortly a year later their subscription reached the one million mark (Netflix Management, 2011). Recently, Netflix was recognized as one of the 50 most innovative companies, ranking number eight for “streaming itself into a $9 billion powerhouse (and crushing Blockbuster)” with 20 million subscribers (fastcompany.com, 2011). This success shows how Netflix embraced a business approach where their mission was to take the troublesome experience of everyday consumers and transform them into a business opportunity.
In 1997, after John Antioco became CEO, he had to take care of the internal issues, such as videos not making it onto the shelves by their release date and stores became operationally messy due to downsizing. However, after cleaning up their act, the slogan “Make it a blockbuster night,” came back into action, and started earning profits again. Flash forward to 2004, Blockbuster adopts an online rental service for DVD’s in order to compete with
Blockbuster Inc. (Blockbuster) since its inception in the 1980s in Dallas, Texas was primarily an in-home movie rental, movie retailer and contract entertainment company. Blockbuster operated mainly in the United States, with additional locations in Canada and the United Kingdom. Blockbusters daily business operations offered products such as video rentals, game rental and other products that supported entertainment. Additionally blockbuster’s also provided a door-to-door service from their online operations that facilitated online movie rental which were then transported by mail. By this time without a doubt blockbuster was among the largest video rental company in the world.