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Explain the role negotiation has in conflict resolution
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Conflict such as that occurred in case one is not expected among friends. With the understanding there are distinct levels to friendships, but according to definition friendships are two individuals who share common interest and bond with mutual affection. Conflicts are inevitable but are expected to be handle in a different manner especially between friends. However, conflict can be viewed as an opportunity and motivation for change (Barsky, 2014). And change is what is need in this situation with an ex roommate taking advantage of the kindness of former roommates living environment. The friends’ view of the conflict would be more geared negative however with the true intentions of relief. Negative perspective because of how mismanaged it …show more content…
The few suggestive tips for conflict resolution and management are based on communication fundamentals which are listening, questioning, and making statements. First, negotiation can occur since this conflict does include interactions between two parties – ex-roommate and current roommates, where both parties intentional gather together to discuss resolving a specific dispute. Negotiation presents opportunities for creative problem solving, deeper understanding and reduced tensions (Barsky, 2014) which is needed especially for this situation. Second, mediation which is assisted negotiation, the minor difference between negotiation and assisted negotiation is resolving the conflict including another trusted party to help discuss the issue. Settlement-focused, a specific approach of mediation that fits the circumstances and contribute to converting mismanaged to productive by focusing on how to terminate conflict by bringing the parties to an agreement in efficient manner. Third, a facilitator would be a final suggestion which is similar to assisted negotiation however a group facilitator is specifically for group communication with the techniques to help groups think together, discuss difficult issues, and make critical decisions (Barsky, 2014). Altogether, suggestions to convert mismanaged to productive all correlate with end goal of conflict …show more content…
Beginning with the player, we do not compare ourselves to others. That is a principle applicable to all areas in life; comparing our journey to others does not nor ever will help. Instead of the comparison or simple observation, asking the players who are always included, questions regarding how would be more helpful or even insight of the players relationship with coach. Likewise, to avoidance of comparison, as a player, patience is a virtue. For all we know, maybe during practice the coach watches you and determined you needed a little more time to sharpen up on certain skills. Switching over to the coach, if approached with personal matter it is best for your response to be a postpone or discuss in private matter. When sensitive or private topics are discussed in public anyone can take the information and run with it. The coach now has placed his player in a position of vulnerability and being mocked. If the same words were to be said in undisclosed area, this would be a considerable opportunity to introduce an interest-based negotiation. This form of negotiation offers win-win solutions with the framework of focusing on interests, options for mutual gain, improve communication, build a positive relationship and obtain commitments – the perfect fitting formula for the conflict to be productive. The conflict should be revolving around the coach and players interests
In considering the probable benefits of mediation, Ridley-Duff & Bennett (2011) argues it would be helpful to consider various critical underlying theoretical questions: What is the reasons the negotiation failed? What are the barriers of effective resolution conflict by negotiation? Mediation saves time, money, promotes communication and cooperation, provides an environment to voluntarily resolve disputes, private and confidential, can reduce hostility and encourage healthy relationships, stress, can result in a win-win solution (Clarkson, Cross, Jentz & Miller,
Abigail, R. A., & Cahn, D. D. (2011). Managing conflict through communication. 4th Ed. Boston: Allyn and Bacon.
Along with the preparation for conflict resolutions, understanding the situation in the team during the conflict is important. Clarifying positions along with listing the facts and all the necessary analyzation of the particular situation helps in resolving the conflict in a team. Applying this process can effectively address and resolve the conflict in a
Conflict Management can often be the toughest task for a leader to handle. It involves dealing with inter-personal and intra-personal conflict. As a team leader of a technical event called Pulse’09 at my university, I had to deal with conflicts on a regular basis. Conflicts usually arise either due to lack of effective communication, different ideologies, lack of resources or due to task interdependence [3]. It was by far my most life changing experience as it taught me the reason behind conflicts and the way to resolve them. In this paper, I will be talking about the way I dealt with conflicts and managed them, the impact they had on the team performance and what I could do to improve my leadership by contrasting my experience to the class readings.
Interpersonal conflict is very common with many relationships. It occurs when two people can not meet in the middle or agree on a discussion. Cooperation is key to maintaining a healthy debate. More frequently; when dealing with members of your own family, issues arise that include conflict and resolution. During this process our true conflict management style appears “out of thin air”. (Steve A. Beebe, 2008, p. 191).
This activity is to understand how our conflict style can impact our relationships and to reflect on how we can improve our relationships by managing these conflicts. “Friend ship is a voluntary relationship that provides social support” (Adler, Rosenfeld & Proctor II, 2012, p. 384). Friendships we create, are managed and maintained through communication. Our level of communication depends on the level and depth of the friendship. There are different types of friendships, some last for short period, some last for years or life time. All friendships are not created equal. Gender of the friend plays a significant role in communication.
Many people enjoy working or participating in a group or team, but when a group of people work together chances are that conflicts will occur. Hazleton describes conflict as the discrepancy between what is the perceived reality and what is seen as ideal (2007). “We enter into conflicts reluctantly, cautiously, angrily, nervously, confidently- and emerge from them battered, exhausted, sad, satisfied, triumphant. And still many of us underestimate or overlook the merits of conflict- the opportunity conflict offers every time it occurs” (Schilling, nd.). Conflict does not have to lead to a hostile environment or to broken relationships. Conflict if resolved effectively can lead to a positive experience for everyone involved. First, there must be an understanding of the reasons why conflicts occur. The conflict must be approached with an open mind. Using specific strategies can lead to a successful resolution for all parties involved. The Thomas-Kilmann Conflict Mode Instrument states “there are five general approaches to dealing with conflict. The five approaches are avoidance, accommodation, competition, compromise, and collaboration. Conflict resolution is situational and no one approach provides the best or right approach for all circumstances” (Thomas, 2000).
A group can only be called a team if the members are actively working together toward a common goal. A team must have the capability to set goals, make decisions, solve problems, and share responsibilities. For a team to be successful, trust must be earned between its members by being consistent and reliable (Temme & Katzel, 2005). When more than one person is working on a particular task, inconsistent views or opinions commonly arise. People come from different backgrounds and live through different life experiences therefore, even when working towards a common goal, they will not always see eye to eye. Major conflict that is not dealt with can devastate a team or organization (Make Conflict Work, 2008). In some situations, conflict can be more constructive than destructive. Recognizing the difference between conflict that is constructive to the team and conflict that is destructive to the team is important. Trying to prevent the conflict is not always the best way to manage conflict when working within a team setting. Understanding conflict, what causes it, and how to resolve conflict effectively, should consume full concentration.
workplace include greater total resources, greater knowledge band and a greater source of ideas. However, these advantages can also bring on conflict within teams and the entire workplace. Varney (1989) reported that conflict remained the number one problem within a large company. This was after several attempts were made to train management in conflict resolutions and procedures. However, the conflict remained. The conflict possibly remains because the managers and leaders did not pay attention to the seriousness of the issue. In order to maintain an effective team, leaders and team members must know and be proactive in the conflict resolution techniques and procedures.
Meaningful communication between two or more individuals rarely leads to 100% agreement between all parties involved. More commonly, there are disagreements on certain points. In a close relationship like a marriage, which is also a partnership; in a strong business relationship; or in a hostage situation, these disagreements must be worked out satisfactorily for both sides in order for the relationship to remain healthy and/or the outcome to be positive. When the parties must reach an agreement or a compromise, one of the best communication strategies is negotiation.
Overall, I think that they both need my help; after all I am living with them. I would be a good mediator because I have three views of the situation. I have an outside overall view, and party one’s view as well as parties two view. I believe I have the skills to mediate between the two. The only thing that is negative about me acting as the third party is that I do have and interest in the conflict, because they are both my roommates. However, I feel that I have the ability to set that aside and execute mediation without feelings, favoritism and setting my interest aside. “I can convey neutrality and consideration of all parties’ views” (PowerPoint Third Party Intervention slide 13)” A good option would be facilitating reappraisal, where it
In order of being able to analyze the sources of conflicts regarding the clothing manufacturer, I will present the Conflict Process Model according to McShane and Von Glinow. Therefore, I will first define what conflicts are, and second present the different sources of conflicts and carve out which conflicts are involved regarding to the given case. The third step is to explain two different strategies to minimize these conflicts in future. Finally, I will provide a recommendation and conclusion.
Weeks, D. (1992) The eight essential steps to conflict resolution: preserving relationships at work, at home, and in the community. New York: Tarcher/Putnam.
Borisoff, D., & Victor, D.A. (1998). Conflict Management: A Communication Skills Approach (2nd Ed.). Boston, MA: Allyn and Bacon.
MIND TOOLS(1996) Conflict resolution: Resolving conflict rationally and effectively[online]. London: MIND [Accessed 7 December 2013]. Available at:.