The Importance Of Computer Mediated Communication

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We live in an age of ever growing technology and computer mediated communication (CMC). CMC is growing and evolving, changing the way in which we communicate both personally, professionally, verbally and non-verbally. Communication skills are essential to human relationships and our ability to understand one another. The act of transferring a message from one individual to another can prove to be challenging and difficult. These skills are not automatic and must be worked at in order to enhance effectiveness and decrease miscommunication.
The time in a single day that I communicate using my phone via text and/or computer varies from day to day. Sending personal or professional communications by either text or computer are limited transactions during my day. I prefer to talk in person when situations allow even if my only option is video teleconference. CMC can decrease non-verbal clues that are imperative to decoding messages, potentially increasing misperceptions of intent. This intent verses impact can cause strain on interactions both professionally and personally. A relationship can be compromised, a business transaction damaged, or derogation to understanding when messages are improperly decoded. …show more content…

Being able to pick up on non-verbal mannerisms will aid in our ability to understand more clearly. For example, emoticons, using all caps, and punctuations help paint a picture. However, e-mails and text do not always convey your message. Additionally, according to the writing center at the University of North Carolina at Chapel Hill, CMC is not an effective means of communication when, your message is long and complicated or requires additional discussion that would best be accomplished face-to-face, the information is highly confidential, or if the message is emotionally charged or the tone of the message could be easily

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