Managing Conflict in Multicultural Business Environments

1788 Words4 Pages

Another important part of management is conflict which can occur on many levels when dealing with other cultures especially if there have been frequent mergers, acquisitions, or unfriendly takeovers. Tensions can run high and managers must be aware of potential for workplace violence and have a plan for intervention efforts such and training for conflict resolution. Intrapersonal and interpersonal business communication skills will also be necessary when dealing with the potential difficulties associated with conflict and misunderstood relationships. Intrapersonal communication is, communication with one ' self. For example when we sometimes think in our mind what to say and how to say before speaking. Whereas Interpersonal communication is …show more content…

They use these functions and skills to meet organizational goals and to effectively manage people. Planning involves setting goals and strategizing. For example a manager may be given a specific goal to work on and in order to reach this goal they must plan and determine how they will achieve this success. Leading is another main function that involves communicating with people and motivating them to accomplish goals. A manager needs to be able to lead their group through change and by establishing good leadership skills and empowering their employees they can help the organization to meet their …show more content…

A good way to identify where strengths and weakness are in the company and how to better manage its employees is through a SWOT analysis. A SWOT analysis is a convenient way of summarizing your assessment of company’s internal and external environment. The SWOT analysis helps to identify a company’s internal strengths and weaknesses as well as their external opportunities and threats (Daft, 2012). When you talk about a company’s internal environment that means all the controllable elements inside the organization that influences how well it does and doesn’t operate. A company’s strengths and weaknesses often reside in the company’s employees. Some questions you might ask would be; what skills do the employees have? What kind of training have they had? Are the employees loyal to their company? Does the company attract skilled workers and good decision

More about Managing Conflict in Multicultural Business Environments

Open Document