Sally's Beauty Supply Case Study

772 Words2 Pages

Introduction
A balance score board is mainly focus on gathering and reporting info to the company’s management system. Thus includes the company’s financial view, method of internal and external operations, learning and growth and the customer’s perspective. In this paper I am going to focus on this four areas to achieve the extreme accomplishment in our products.
Financial Views
Sally’s Beauty Supply is a company that have been in business for a while that has gone internationally, by not having a strategy and shortage of economic funding could lead to an unsuccessful industry. The three financial strategic goals I have established to the growth and accomplishment of Sally’s Beauty Supply includes: Growth in revenues, profitability and cash flow.
For our company on google play Allied with 3rd party companies. Create a foundation that will motivate investors to invest I our products
Increase productivities of our beauty supplies. Minimize customer service complaints Minimize at least 5 percent of customer complaints per ¼ on a five year strategic plan Focus on customer service and train our representative to be the up most caring, respectful, friendly representative.

Process or Internal Operation
Objective Metric Target initiative,
Reduce advertising and publicizing costs Minimize marketing expenses by at least half of net sales Minimizing marketing expenses per quarter Reject the least performance from our web ads
Upsurge productivity of resource series Upsurge productivity of resource by 10% Increase productivity rates by 5% per quarter Shut down low performing locations in the supply

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