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Ruby Tuesday: Ethical & Socially Responsive Business Ruby Tuesday opened its first restaurant in 1972 near the University of Tennessee’s campus. Almost 40 years later, the company has grown to roughly 800 locations across the United States and around the world and is comprised of more than 40,000 team members (Ruby Tuesday, n.d.). Ruby Tuesday’s mission is “Quality. Passion. Pride," and to uphold such strong values, it was compulsory that a code of conduct and ethics was established (Ruby Tuesday, n.d.). Key areas that our company focuses on are complying with laws, rules, and regulations- particularly harassment and discrimination. Confidentiality is also an integral part of our code of ethics. Appropriate steps will be taken to assure that …show more content…
Confidentiality has several different levels that include employee, management, and business information. Employee data includes personal identifying information, disability and medical information, etc. Keeping this material confidential is important because the information could lead to criminal activity to include fraud or discrimination; this can result in decreased productivity and affect employee morale. Management information covers impending layoffs, terminations, workplace investigation of employee misconduct, etc. It should go without saying that sensitive data should only be available to management. Lastly, the business portion includes business plans, company forecasts, and special ingredients/recipes, information that would not be readily available to competitors. Employees and managers should receive training on how to properly handle confidential information (Jules Halpern Associates, LLC, …show more content…
Ruby Tuesday should have mandatory online training courses to new hires as well as "refresher" training for current employees. Staff should be required to complete the training by a certain due date to ensure it is done in timely fashion. Having a company intranet and a company handbook is another way that Ruby Tuesday can implement its code of conduct; This would ensure that employees have easy access to the information should they have any questions. In conclusion, once employees have gone through proper training courses, having them sign and acknowledge that they have read and agree to abide by the code will be valuable if the code is violated and disciplinary action needs to be
In business it is important the a company establish some clear order of business when dealing with business ethics. Ethical business practices can build customer relationships. Unethical business practices can cause a business to lose customers. In this case study the reader will be come familiar with the ethical practice of a Red lobster store in Pleasant Hill, Pennsylvania.
Companies that do not take steps to ensure appropriate associate conduct will be penalized by their constituents and erode public confidence in our free enterprise system” (Kroger, 2014, p. 1). Therefore, as one of the largest retail grocers in the country, they are sincere about their obligation to follow the law and ensure transparency in their operations. Additionally, their core values support the goal of maintaining an ethical workplace, which includes: honesty, integrity, respect, diversity, safety, and
In reality, employees do have to pass on certain information which is why the Health and Social Care Information Centre published guidelines that staff can follow regarding confidentiality (The Open University, 2015, p. 59). There are five rules within these guidelines, firstly, it states that any information about a person is to be
Not only do they have core values they have also established a standards of Business Conduct. The standards of business conduct are clear and provide guidance and resources in order to operate with fairness, honesty and integrity. In McDonald’s Standard of Business Conducts 6 main points stand out, the first, conducting our activities in a manner that respects human rights as set out in the United Nations Universal Declaration of Human Rights. The second, treating all employees with fairness, respect and dignity. Third, Ensuring employees have the right to work in a place that is free from harassment, intimidation or abuse, sexual or otherwise, or acts or threats of physical violence. Fourth, embracing the diversity and inclusion of employees, Franchisees, customers and suppliers. The fifth, providing equal treatment and equal employment opportunity and the final is providing a safe, productive and healthy working environment.
We make sure that, when speaking to brokers and applicants of our mortgage process that we ask a lot of detail regarding the case that would not be known off the tip of their tongue unless it is themselves, that we are speaking to. This helps the bank grow with customers that are happy and trust us to keep their data safe. We have a lot of secured processes and procedures for personal data of our customers and do not allow any personal data to be left around the office. If any paper has customer details on we are to place this in a confidential bin based in our office, this is a procedure we all follow as consequences are available if this is not followed to help our bank not gain bad press and to keep the positive reputation flowing. The public may be concerned about if their property is going to be safe in a sense of the company
As CEO of Ruby Tuesday I will ensure that the employees follow the code of conduct. By my management team following up with any complaints to the company. Making sure the management team follow up on weekly meetings to see any employees have any concerns relating to the code of conduct. Also have aware line phone number for any employee that see someone breaking any of the code of conduct. The aware line number can be anonymous so employees don’t have to leave a name or number, but will need to have the store number in order to have the company investigate the
Coca-Cola Security Breach Put Personal Information Of 74,000 Employees at risk. Failure here appears to be processes surrounding disposal of old equipment without doing any encryption causing data to be breached. Also some times, a criminal can act as an employee
6. Employees should participate in any professional education courses and training sessions provided by the company. Company courses will be assigned as needed and employees will be provided a deadline to complete such courses.
In support of the disclosure restrictions found in OPRA is the Government Records Council. The Government Records Council provides an expanded list of twenty-five (25) disclosure exemptions. The reason for the expanded list of exemptions is because other state and federal statutes govern the disclosure of specific material outside of OPRA. Pursuant to the relevant disclosure exemptions, N.J.S.A. 47:1A-1.1 specifies the following materials as exempt from disclosure: “trade secrets and proprietary commercial or financial information obtained from any source.” And “information which, if disclosed, would give an advantage to competitors or bidders.” Any information which if disclosed would lead to trade secrets becoming compromised or give an advantage to competitors or bidders must be
Not all of the information pertaining to your company can be considered a trade secret. Trade secrets generally are information that you reasonably want to remain confidential and is valuable because of its confidential nature. Trade secrets can also provide the owner of it with a competitive advantage in the marketplace. Another way to look
... when dealing with the code of ethics. When becoming an employee at a Dunkin’ Donuts establishment it is important for them to have a personal responsibility to understand and apply ethical behavior and act with the highest degree of ethics. The Code of Ethics provides managers and employees with guidelines and expectations on how to behave when working in the workplace. It is extremely important to provide workers with a Code of ethics because without it employees would be lost and wouldn’t have guidelines on how to be their best when working at the said Dunkin’ Donuts establishment. The Dunkin’ donuts industry is extremely dependent on they’re every day dealings with their co-workers. The Code of Ethics makes it easier for each worker to do the best they can when working for Dunkin’ Donuts and comply themselves to all their responsibilities the greatest they can.
Our clients and other parties with whom we do business entrust the company with important information relating to their businesses. It is our policy that all information considered confidential will not be disclosed to external parties or to employees without a “need to know.” If an employee questions whether certain information is considered confidential, he/she should first check with his/her immediate supervisor.
As we agreed upon maintaining confidentiality of employee’s medical test information, many of our employees have concerns in terms of disclosing their health problems and physical condition with the organization.
A fast food chain based out of Texas, “Whataburger” has recently come under the media spotlight. When two police officers entered the restaurant and tried to order, an employee turned them away. The employee’s reasoning for this was that “we don’t serve police officers here”. This certainly violated a psychological agreement between Whataburger and the employee, and ultimately had a negative impact on the employee and the business organization. The worker was swiftly fired by Whataburger, which results in a negative impact on the employee’s life. The worker was not the only party to suffer from this incident; Whataburger’s public image was certainly tarnished as well.
I know the need to keep certain things confidential, but I never knew the law and true reason why. I am gossiper, but now after this class I am not. You never know if what you are spreading around is true or something you should not even know. Also, it could be hurtful and I wouldn’t want someone gossiping about me. Progressive discipline can be in my future if I continue to gossip. I understand why HR managers must keep things private and I now understand their job better. I never knew how much went into their job and the secrets they are kept with. I know they need to keep social security numbers, performance reviews, pay, reference checks, and health related issues private (SHRM, 2012). I never knew they were involved in business information that non-management employees do not know. I also didn’t know they were involved with performance and disciplinary actions, I thought that was the manager job. Now I can see why an HR manager must keep these things confidential, they can be in big trouble if they told non-management what happened with another employee. Sometimes HR needs to tell other management a situation so they cannot promise confidentiality, especially if the situation could be a potential discrimination or harassment issue (SHRM, 2012). It is human resource job to resource the issue and not to make friends. I always worked in small eye doctor offices and we do not have HR departments. I worked for an optical management company and the corporate office was in New Jersey. Everything was done through email. We had an HR department who was one person. I only had to deal with her about pay, so I do not know what her job was other than that, never even met her. Learning about confidentiality will help me a lot in my current job and long term aspirations. I now understand the job of an HR manager better, so if I work at a place with an HR department I will know what they do and