Nils Bergqvist's Dilemma Case Study

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Cold Opportunity (A) The Nils Bergqvist Story Step 1: The Short Cycle Process 1. Who is the decision maker in this case, and what is their position and responsibilities? The decision maker is this case is Nils Bergqvist, who is the founder of his tourist business. Besides that, he also has the restaurant business. 2. What appears to be the issue (of concern, problem, challenge, or opportunity) and its significance for the organization? How does it relate to the theme of the workshop? The first issue in this case study come from the nature of tourist industry, when it can only make profit in the summer holiday; hence, it’s realized that the organization is more alike to the seasonal business. This requires Bergqvist to have new ideas to …show more content…

The competition starts to increase, with more than 30 to 40 companies, however Bergqvist’ company still partly remained its own position as it the first one in the region. As a member of local tourism industry, Bergqvist also entered restaurant business. He needed to have full time staff. However, he soon realized that his tourist business was just seasonal. It could make money in the summer; however, in winter no one would like to travel in cold and dark. The local tourist office even closed in the winter; therefore, this required Bergqvist having new ideas to help his company survive in the winter season. Bergqvist had thought about other winter destination as Alaska. They had many Japanese tourists. Bergqvist contacted with Scandinavian Tourist Board – a Swedish tourist company in Japan. He wanted to tourists from Japan as well as other countries to Sweden in the winter. After a trip to Hokkaido when they had the big ice festival, Bergqvist invited ice sculpture artist- Aoki to Sweden to create ice sculptures in …show more content…

We could face many challenges that come from external environment and normally it is unexpected. This requires the entrepreneurs need to be creative to remain the business as well as the company’s prestige. Being the pioneer as Bergqvist will have many advantages comparing to other companies. However, it also has many pressures and mostly we must deal with wicked problems. Besides that, as this business is new in the industry, we need contact with people, who has experiences as well as knowledge in order to get advices from them. The association with these people will help our business run

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