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Importance of listening in the communication process
Importance of listening skills
Importance of listening skills
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Recommended: Importance of listening in the communication process
Listening Competence Brian Tracy once said, “Communication is a skill that you can learn. It 's like riding a bicycle or typing. If you 're willing to work at it, you can rapidly improve the quality of every part of your life.” Communication is defined as the process of acting on information. Communicating is a very essential component of everyday life. According to the text book, the average person spends between eighty and ninety percent of their “waking time” communicating (Beebe 2). Communication improves our relationships as well as our overall health. Without communication, the human species would end because it is such a necessity. There are a variety of forms of communication including interpersonal, mass, public, small group and intrapersonal …show more content…
Many people interact verbally as well as nonverbally. However, two major roles are present when verbally communicating. In order to effectively communicate, one must know how to speak adequately as well as listen efficiently. Listening is the main focus since according to the textbook, the average person spends more time listening than anything else. Listening is described as the “process of selecting, attending to, creating meaning from, remembering, and responding to verbal and nonverbal messages.” Though listening is such an effective part of communicating, it a skill that can greatly be improved in my …show more content…
The textbook defines hearing as “physiological process of decoding sounds.” With that being said, when I do listen, I am a “task oriented listener”. While listening to others, task oriented listeners focus on achieving a task. They like to get straight to the point so they can fix the task at hand. This listening is not good for all conversation because not all conversations focus on an outcome. Sometimes we “task oriented listeners” can be so focused on the outcome that we might miss the emotional context of a conversation. However, this listening style comes in handy while at work, school, of someplace that requires a
Listening is defined as having the skill to effectively comprehend the information that is being transmitted by the other party without being distracted, thinking about what your response will be to the speakers’ comments or interrupting the person that is speaking. The effective use of listening skills among leaders and employees is extremely beneficial for every organization. When leaders are able to communicate properly and the employees are listening effectively, the corporations’
Communication involves the exchange of messages and is a process which all individuals participate in. Whether it is through spoken word, written word, non-verbal means or even silence, messages are constantly being exchanged between individuals or groups of people (Bach & Grant 2009). All behaviour has a message and communication is a process which individuals cannot avoid being involved with (Ellis et al 1995).
A vital aspect of interpersonal communication is the style in which one listens. While every individual possesses their own preferred method of listening in communication, it can be enlightening to analyze our own strengths and weaknesses so as to maximize effectual communication. Within the confines of four main listening style categories, I have chosen those which best describe my own personal listening style.
Communication is the process of conveying information to each another using words, actions, or by writing the information down to be read by another person. Communication is something that most people do at some point each day, and is an important part of life especially in a working environment. “The concept of communication is an essential part of every profession, and it is required to foster and maintain healthy relationships”( Jasmine, 2009, para. 1).
The interpersonal communication skill of listening is can be defined as the manner of receiving, understanding, remembering, evaluating, and responding to verbal and/or nonverbal messages. (DeVito 2011) The skill of listening is a crucial element in any form of social interaction particularly within the workplace. A five-stage plan has been produced that integrates all the main skills involved within listening. Listening involves many different skills: attention and concentration (1); learning (2); memory (3), critical thinking (4) and lastly, feedback. By implementing these skills in listening you can develop your ability to be a strong listener. (DeVito 2011).
Communication is something we all humans use. Communication “is the sharing of information between individuals by using speech”. People have ways of communicating some have their weaknesses in conversations and others have their strengths. When I communicate with others I feel that some things I say I do not verbalize right. I have two strengths and three weaknesses in my communicating. My three weakens in my communication are, check nonverbal feedback, to make people wrong and recognize that people understand information in different ways and my two strengths in my communication are being flexible, and take responsibility for the communication.
Today in our society, communication changes more and more every day. Communication is what we use to get through our everyday lives and we may not even notice it. In all actuality, communication has lacked over the years because technology has expanded over the years. Technology has taken over a lot of things in everyday lives like relationships, jobs, education, shopping, banking, transportation, and food. Communication is the act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, feelings, etc. To someone else. Communication is a very important aspect of life because you can build better understandings, you learn more about a person and yourself, and it can bring individuals together. Although, communication is important in other aspects of life it is especially important within a family or a family household.
The skill of listening according to Dr. Robert Bolton (1979) extends beyond simply hearing sound as a physiological sensory process but instead requires and involves interpreting and understanding the sensory experience or what is being heard (p 32). It also is an active experience wherein the listener is fully engaged and has absorbed the information of the speaker while showing interest and providing feedback all while demonstrating that they have heard and understand the message. It is a fair assertion that most people in varying relationships and environments listen in what is considered a passive capacity or only digesting and processing bits and pieces of the speaker’s message. This type of listening lends itself to frequent miscommunication, mixed messages and overall misunderstandings. Effective listening on the other hand provides concise communication, decreases interpersonal conflict and mistakes and also...
As a professional in today’s society, it is greatly important to be able to communicate effectively with other professionals, with clients, and with those that are encountered in daily living. In order to communicate in a proper manner, not only is talking and non-verbal communication, but a large aspect is the ability to listen. Listening is a vital task in order to build a relationship and find meaning in someone else’s words. In order to find this meaning one must follow the characteristics of active listening, face the challenges to listening, and reflect upon one’s own listening skills.
Whenever someone hears the word “listening”, they likely think of hearing what other people are saying. However; listening is far more than just hearing what someone is saying. There is a difference between listening and hearing. Hearing is the physiological occurrence when soundwaves hit a human’s eardrum. On the other hand, listening is more complex because the process contains being mindful, receiving the message, selecting and organizing the message, interpreting the message, responding and remembering the message. Mindfulness is giving someone your undivided attention when they are speaking. This is definitely something that I need to improve on, especially when I am talking on the phone. My dad is a truck driver so we mainly communicate through the phone and sometimes
Communication is the key to life. Without communication, it would be difficult to interact with others.
The listening process is undeniably complicated as almost people cannot make a distinction between hearing and listening. It is necessary to understand the exact meaning of both acts. First, hearing is defined as the act of receiving sound. Meanwhile, listening is the active process of receiving, creating meaning and responding to verbal or non-verbal messages. It mainly involves the skill to hold information and to respond enthusiastically to spoken or nonverbal messages. Additionally, listening is predominantly used in communication that requires concentration from both speaker and listener, obtaining meaning from the sound that is heard and reacting to it. People should be willing to put out the constant effort needed to become a truly effective listener. Thus, it is essential to develop effective listening styles which consist of emphatic and objective listening, non-judgemental and critical listening, surface and depth listening, and active and passive listing.
Those not thoroughly educated in communication tend to confuse the terms “hearing” and “listening.” Although they appear to mean the same thing, utilize the same body part, and are both required for functional communication, there is a great difference between these two actions. Hearing involves the perception of sound using the ears, while listening is based upon giving attention to the sound being perceived. Additionally, because these concepts are different, there are also several different ways of improving hearing and listening. Thus, there are several differences between these two concepts, and it is important to signify these differences in order to practice effective communication.
Listening is one of the most powerful tools of communication and is a process that is used to receive, convey a meaning, and respond to both verbal and nonverbal messages. It is what we choose to do and it requires more work than speaking. Oftentimes, people simply misunderstand the difference between listening and hearing. Hearing is a passive process that takes in sounds and noises and listening is what you choose to do. This selective process includes 5 phases that can be acquired for us to become effective listeners in the future. The 5 phases are attending, understanding, remembering, critically evaluating (listening), and responding. Once the 5 different areas are understood, we will become aware of what needs to change and how we can change them. This will also allow us to improve our listening skills in the workplace, school, at home, etc.
LISTENING plays an important role for an effective communication. The ability to listen well is quite as important as the ability to speak well. In communication, however good a transmitter is, it becomes effective only in partnership with a good listener. It is obvious that unless someone listens, any effort to communicate will be lost. After all, communication involves the negotiation of mutual meanings, which requires two parties.