Interpersonal And Intergroup Communication

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Another form of uncertainty is self-uncertainty. It refers to an individual's insecurities as seen when trying to describe, clarify, or predict his own behavioural actions, thoughts, and feelings. This according to (Berger & Bradac, 1982) could arise as a result of an absence of significant self-knowledge.
Relational uncertainty is described as “the questions people have about participating in an interpersonal relationship (Leanne Knobloch and Kristen Satterlee (2012), p. 108). Research recommends that in order to reduce relational uncertainty self and the partner uncertainties should be managed (Knobloch and Solomon, 1999).
Social norms or what one may refer to as standards are frequently 'violated' in intercultural encounters when people …show more content…

It draws on fields of sociology, social psychology, cross cultural psychology, anthropology and communication. We would agree that encounters with everyday unfamiliar people can provoke feelings of doubts and fears which directly limits the extent or effectiveness of interaction. Proponents of this theory (Gudykunst & Hammer 1987) buttressed that intercultural adaptation depended largely on anxiety reduction as well as uncertainty reduction. They identified the existence of high levels of uncertainties and anxieties when an individual communicates with a stranger—an individual that is unknown to the other within an unfamiliar cultural …show more content…

In critiquing the AUM theory, Yoshitake 2002 highlights the following arguments: the theory limits its focus to effective communication; it excessively relies on consciousness in the theory; and it contains Western-biased axioms. The third basis for its criticism is probably the most important considering the research objectives of this thesis. Thus implying that Gudykunst generalized the communication patterns obtainable in individualistic cultural domains and the danger is that of imposition of the American mode of communication. Criticisms notwithstanding, the AUM theory still stands as a theory that provides bedrock for explaining intercultural and intergroup communication

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