In The Giving Feedback

1. In the Giving Feedback course, it focuses on the feedback part of coaching: praising (positive) and correcting (negative). What are some specific tips about how to give corrective feedback?

The first and most important focus should be Trust. It should be mutual and respectful. Communicate openly, share information, and show concern. When a feeling of trust has been created it is easier for the mentor to give and the mentee to accept feedback.

Next, the mentee needs to grasp the purpose. Clarify the process. They need to fully understand their success is the goal and you are committed to the development and success of their career. Correct them by giving tools to be independent thinkers, to look at issues from various perspectives,

What’s the definition of accounts receivables? What steps can you take to help manage your receivables?

Funds owed to a company by a customer for products and services provided on credit.

When starting the business I spoke with four key players who helped in the growth of my business. One was my accountant, attorney, banker and amex. They all advised the most overlooked aspect of small business is accounts receivable. They advised me to be informed and focus as mismanagement could cost me the business.

Four steps I've taken to help with the process are: Clarify payment terms- First, make sure everything is in clear and concise writing. Provide clients with an estimate of their expenses and negotiate an arrangement that would be convenient for them. Also, make sure not to sacrifice your profits.

Electronic Invoicing- Invoicing by email makes it possible to invoice as soon as travel is completed. This complements our 3 payment plan and helps clients prepare for their determined due date. This technology also allows reply receipt so the client is less likely to offer excuses for late payments (ie; the bill was lost in the

Split the task into smaller segments which allows for an easier and less complicated estimate. As many state it's the small details that are missed and can be costly.

Determining a Technique- 1. Historical Data- by taking a look at the past cost and risk we can estimate future projects.The data offers the most accurate information. 2. Expert- Getting the How Long answered by an expert/someone who specializes in the area and using the detailed task from the Work Breakdown Structure. 3. Three Points Estimation- A simple process used to estimate a task. Three values are provided and they then identify what happens in an optimal, most likely, or worst case scenario.

Calculating Risk- There's always a chance something will go wrong and we can't predict the how, what, when or where in the project process. What we can do is prepare for the possibility when calculating the timeline and cost. Making sure not to inflate the time or cost, but instead put in place an option that clearly states the possibilities and the time/cost associated with the potential problem,