In N Out Burger Background

In this paper a description of the background of In-N-Out Burger and the Snyder family will be given. The business’ effectiveness and performance will be analyzed. A description of how the business and founders can be a model for leadership will be described. The readings and lessons learned from Biblical Leadership Perspectives will be reviewed.

Background

The first In-N-Out Burger opened in 1948 in Baldwin Park, California by Harry and Esther Snyder. Harry Snyder is credited with developing the first drive through restaurant in California using a two-way speaker system. Harry and Esther had a simple business philosophy, “to serve customers high-quality, fresh food with efficient, friendly service in a clean and tidy environment” (“In-N-Out Burger

To this day, that philosophy is still intact. The Snyders have always maintained that their employees are family and have a reputation for paying well above the normal wages for all positions in the company. The menu is simple: burgers, fries, soft drinks, malts and milk shakes. The business is privately owned, non-franchised, and ran by the Snyder family. There are no freezers, microwaves, or heat lamps in their restaurants because every order is prepared as the customer orders it. The 100% beef hamburger patties are prepared by In-N-Out commissary and never frozen, the fries are cut from potatoes by the employees, and buns are made daily. (“In-N-Out Burgers Inc.”, n.d.). The Snyder family consists of founders Harry and Esther; their two sons, Rich and Guy; and the only grandchild, Lynsi Torres. Harry and Esther both served in World War II and were known to be Christians. Together they ran the business until 1976 when Harry died of lung cancer. The younger son, Rich, assumed