Wait a second!
More handpicked essays just for you.
More handpicked essays just for you.
Corporate social responsibility m&s
Corporate social responsibility m&s
Servant leadership key words
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Having a great leadership and effective planning can occur in several different ways and can sometimes be misconstrued. Regardless if it is in a workplace setting or your personal life, we must always try to live by the word of God. Panera Bread’s leadership approach closely mirrors the company’s attitude towards fulfilling the consumer’s needs. In this paper I will provide a breakdown of Panera Bread’s leadership style and also look at the company’s unique practice that is similar to having a Christian World View.
Leadership
Panera’s viewpoint revolved around the idea of “being better than the guys across the street” (Gamble, Peteraf and Thompson, 2013, p.333). This idea gives you a look into how all companies really view the business operations and/or the accomplishments or lack thereof. All companies try to find its competitive advantage. Having the competitive advantage allows the business to stand-out amongst its competitors. Because Panera has been viewed as a company that follows servant leadership, it requires that the company rely on the following features: ability to listen, compassion, influence, forethought and responsibility. As stated by Spears, “servant leadership requires the aforementioned attributes to be present in order for
…show more content…
When the MyPanera Loyalty program was created it proved to be beneficial to not only the customers but also to the company as a whole. It was vital for Panera’s management team to realize that the success of the company was dependent upon gaining customer loyalty. Understanding consumer demand was the key to Panera’s success. Corporate Social Responsibility is a great asset for all businesses to possess. CSR is relative to the servitude attribute that is notated in Mark 10:45 that states, “For even the Son of Man did not come to be served but to serve, and to give his life a ransom for many” (New International
David Dillon has been CEO of the Kroger Co. since 2003 and is the 10th CEO in Kroger’s 130-year history. Joseph B. Hall held the CEO position from 1946 until 1964. Hall started with Kroger as a real estate manager in 1931 and later moved onto merchandising. His accomplishments as CEO was taking Kroger from a collection of 1,430 small, of mom-and-pop style corner stores into a unified chain, introducing advances in private label, product manufacturing and the company’s distinctive blue-and-white logo. Like todays manager, Hall was concerned with developing a close relationship with Kroger’s shoppers. Halls approach to gain the knowledge needed was that he and his fellow executives would actually visit shoppers in their homes to discuss their needs and concerns as part of a program known as “Kroger Calls”. Today Kroger’s CEO can simply utilize data and purchase history stored on a customer’s loyalty card to tailor their marketing strategy (Kroger CEOs, Past and Present, 2012). Halls creation of a modern day supermarket company nearly quadrupled sales to $2.3 billion.
Across the globe, there are CEO’s, managers, and several other individual’s in leadership-type roles that have the expectation of making their company successful in the eyes of the investors, the employees, and the customers that they serve. This may be measured by a company’s gross profitability, employee engagement or overall customer satisfaction. Most companies have leadership models and strategies in place that leaders are expected to use in order to drive the expectations of the company while maintaining consistency across the business. In an effort to examine various types of leadership styles, I have conducted interviews with two individuals that are or have been previously tasked with leading their teams and their company towards success.
Receiving steady business and making sure customer’s wants and needs are met in the restaurant world is the only way to ensure a successful business. The environments you experience can affect everything. Panera Bread’s comfortable relaxed environment encourages a happy mood which will lead to people continuing to dine with them. Panera Bread is an excellent restaurant and my overall experience was amazing. I will recommend the restaurant to other with no discretion.
We are committed to live by a higher set of beliefs and standards as an organization, as a team, and as individuals.” (www.hooterstory.com, 2006). Hooters is always looking for new opportunities to build momentum for employees under their guidance. Directors with exceptional expertise are appointed to help with this vision and to roll out the Hooters brand. This seems to work very well and shows in the success of how the Hooters restaurant is run.
Corporate social responsibility (CSR) invaded the corporate world over the last few decades. This concept has become an essential need for competitive advantage unlike its original role as a nicety. The companies have seen the business benefit of the initiative and stakeholders have appreciated the initiative. This has led to the wide application in the firm’s operational agenda.
The vision of Panera was to make Panera Bread a nationally recognized brand name as well as becoming the dominant restaurant operator in upscale, quick-service dining. The top management believed for their vision to become a reality they must depend on being better than the guys across the street. In addition Panera wanted to offer a unique dining experience at Panera so attractive that customers are passing by other fast casual restaurants to dine at their nearest Panera Bread Company. Management further implemented this strategy by following a blueprint for attracting and retaining customers. This blueprint called, Concept Essence underpinned Panera’s strategy and embraced several themes that, taken togethe...
Chad Miller, manager of Buffalo Wild Wings in Dubuque, excellently showcases leadership characteristics each time I work with him. Throughout my one and a half years working underneath him, I have witnessed many great exchanges of leadership from Chad to customers, employees, and his other managers. He remains professional, shows his passion for the sports within the restaurant, as well as the food and atmosphere, clearly communicates effectively, and has inspired many people to move up within the company. However, another great example of leadership comes from the Director of Student Life, Diversity, and Leadership of Northeast Iowa Community College, Kara Popp. She exudes professionalism, while maintaining a light atmosphere during the time I work with her. Her communication style clearly shows her passion for the school by consistently instilling excitement and enthusiasm into her audiences. As president underneath of Kara, I have transformed into a proper leader. Although my previous leadership experience, as an 18 year old manager at a McDonald’s restaurant, showed my immaturity throughout my tenure, but beca...
It’s about not only having an idea, but an idea becoming the mission to push Lidl UK forward and in the right direction to improve and lead, considering outside influences, such as the economy, and future trends, such as the customers’ desires, in the grocery market. Leadership means to establish and share a vision with others in order to gain followers and thereby achieve objectives. Persuading others of your vision requires knowledge and a clear strategy (Business Dictionary). Leadership is a natural quality that comes up as responsibility in exchange of having followers with, in return, the followers creating a leader. Concluding that leadership in general cannot be taught, as per the Trait Theory, we argue that it is different characteristics in different situations that result in good leadership.
Satterlee Anita. (2013), Organizational Management and Leadership: A Christian Perspective. 2Ed. Synergistics International Inc. Raleigh, NC
The way person leads a group of people or an organization is key to a successful business or outreach. There are many styles and techniques for a leader to implement. Christian leaders are no exception; some might say being a leader in a church organization can be a more scrutinizing position than other leaders. Since, a church leader has expectations on how they should act or conduct themselves because of the Christian faith. This paper will discuss an interview with a person in leadership brother Larry and will give an account of his leadership approach. Furthermore, what strengths and weaknesses are prevalent according to authors Kouzes and Posner and the model they have in their book, Christian Reflections on The Leadership Challenge.
Corporate Social Responsibility (CSR) is the way a corporation achieves a balance between its economic, social, and environmental responsibilities in its operations so as to address shareholder and other stakeholder expectations. In general, when firms hold this wider encouraging role on the public by being engaged with stakeholders, a variety of profit can be produced for both company and the stakeholders. A key inclination is the combination of Corporate Social Responsibility (CSR) into the organization strategy, culture, mission and communications. By incorporating corporate citizenship into the company it is no longer an additional “nice thing to do” or something made to obey laws or regulations. Instead, corporate responsibility has become something business leaders and workforce want to engage in, frequently because executives who believe in the long-term see business profit. The four types of social responsibilities a...
The role of leadership can impact an organization performance in many ways. Excellent leadership can propel a company to the fortune five hundred list. For Example, Harpo Incorporated Oprah Winfrey’s company is a successful business that has made billions of dollars over the years. The business consists of several different entities such as the Oprah Show, Oprah Winfrey Network, and The Dr. Phil Show to name a few. This could not have been accomplished with a weak or uneducated leader. Many years ago I heard her give advice to the Williams Sisters. The a...
The company’s strongest impact and contribution to sustainability lies in the critical parts of their business which leads to the success and diversity of our associates (customers), food safety, health and nutrition, strong supply chain, environmental factors, and community/stakeholder engagement and impact of the people along with the CSR initiatives.
An organization’s Corporate Social Responsibility (CSR) drives them to look out for the different interests of society. Most business corporations undertake responsibility for the impact of their organizational pursuits and various activities on their customers, employees, shareholders, communities and the environment. With the high volume of general competition between different companies and organizations in varied fields, CSR has become a morally imperative commitment, more than one enforced by the law. Most organizations in the modern world willingly try to improve the general well-being of not only their employees, but also their families and the society as a whole.
Both of these areas are the lifeblood of the company, and any benefit to them should not be overlooked. Before a company can become proficient at corporate social responsibility, they must first know its definition. Corporate social responsibility is defined as actions that can be taken by a company to ensure they are adhering to ethical and social responsibilities of the day. These corporate social actions are self-regulatory, as a company strives to adhere to guidelines while also going above and beyond being a Good Samaritan in the business world (ECA, 2015). This can place certain businesses at the forefront in customers mind because of the example they are setting in the marketplace. A company going above and beyond the call of duty to work towards a more philanthropic approach in the surrounding community is a perfect example for corporate social responsibility. Going deeper into the definition, corporate social responsibility acts like a “double bottom line” for a company, as they strive to achieve financial goals, but also achieve their social mission out in the community. Once a company is aware of what the concept of corporate social responsibility is, they can now implement it and start to reap the many benefits of its