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Professionalism - why is it important
Ethical practices in business
Ethical practices in business
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The purpose of this research is to educate or inform people, who are working or about to work in the field of business, about professionalism in the business industry because it is extremely complex and important. Besides from wearing proper attire or having higher education, many set standard of procedures must be abided by to be recognized as professional (Beaton, 2010; Granowski, 2012). As Granowski and Beaton suggests or implies, professionalism is not easy to acquire because it exists for the purpose of satisfying the customers, who are individuals with various and unique personalities. The goal of business is to make profit. As long as customers desire and expect professional service, business must be able to provide that.
Professionalism
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Karpowicz also said in his article that, “the most important aspect of professionalism is how you present yourself through communication.” (para. 3). Communication is a person’s gateway in business. For example, if a person had a job interview for an internship at Bank of Guam, and arrives at the job interview site late, wearing scotts and boardshorts and ungroomed. Chances are even if the interview went well, the interviewer would probably rank that person on the bottom of the list due to lack of preparedness. First impressions are lasting impressions and we as people should always keep that in …show more content…
Is the business worth keeping and are the benefits received worthy enough to keep the business going? These are some questions that many business owners ask themselves frequently. According to the McKinsey & Company (2014, March) website, there are three Cs of customer satisfaction: Consistency, consistency, consistency. First consistency explains how customer service plays a big part in any business. Because if there are no customers or no clients then that means no business and no money being made. The second consistency explains the employees should interact with the
In this scenario, Margaret is a newly hired medical assistant for this very busy medical practice. Margaret had good intentions with wanting to leave a good impression. However, she should have thought more about patient care and her ability to perform a procedure on her own. Fortunately, even though the office seemed to need the extra help. Margaret being a new hire and having not much time with blood draws, or the way that the office is run. Should have consulted with one of the experienced staff members of RN’s, Medical assistants and seven providers. She should have also asked about their policy and the procedures that the practice uses.
Professionalism is an adherence to a set of values comprising both a formally agreed-upon code of conduct and the informal expectations of colleagues, clients and society. The key values include acting in a patient's interest, responsiveness to the health needs of society, maintaining the highest standards of excellence in the practice of medicine and in the generation and dissemination of knowledge. In addition to medical knowledge and skills, medical professionals should present psychosocial and humanistic qualities such as caring, empathy, humility and compassion, as well as social responsibility and sensitivity to people's culture and beliefs. All these qualities are expected of members of highly trained professions.
Professionalism is defined as one's conduct at work. The quality of professionalism is not restricted to those in occupations with high level of education or high earnings. Any worker regardless of their level of education or occupation should demonstrate a high level of this trait (About.com, 2013). Acting professionally at workplace makes others think of you as reliable, respectful, and competent.
Throughout this paper, I will talk about what professionalism in the workplace is. I will describe different viewpoints from different sources as well as my own perspective on the subject. I will provide examples of what is correct and incorrect professionalism in the workplace. Lastly, I will discuss how you can accomplish correct professionalism in the workplace.
Professionalism plays a significant role in how a person is perceived; there are many characteristics to professionalism. The characteristics that are most important to me are reliability, punctuality, respect, knowledge, and presentation. These characteristics together represent the picture of professionalism
As a tenured employee of Manulife Business Processing Services (MBPS), I can be able to demonstrate professionalism in five simple acts yet powerful when being practiced. First, through demonstrating the power of integrity. This act means that your performance does not depend whether there’s an audience or none at all. You are not after what others will tell you in return. Whether they recognize you or not, whether they give you a warm applaud or not, it does not matter. What matters most to you is you are doing your job accordingly even if no one is watching. Second, by showing the power of honesty. We were taught that honesty is the best policy. Being honest with
Professionalism is defined as the accrued knowledge and behavior possessed by individuals in order to obtain successful goals and attributes for their organization, facility or work environment (McDonagh, 2008). Being professional while at work let others know that you are reliable, respectful, and competent at what you do. Professionalism in a medical office is very important, it means putting patient needs as top priority. Professionalism in a medical office is taking responsibility of your patients, committing to patient confidentiality, and having patient-centered care for the patients.
Close to the Customer: Customer satisfaction is very important throughout all the roles that the business plays. Many companies forget about their customers, whereas successful companies have an obsession with their customers. Excellent product quality and reliability will make a satisfied customer. Great service will keep the customer coming back.
Businesses that have been successful retaining the business of their loyal clients have shown in time to consistently increase profits from their client data base. The impact of customer loyalty is impossible to lose. This white paper will analyse not only the meaning of customer satisfaction, but also some of the things that businesses need to consider in order to clearly define, measure, and merge this concept into ...
This report will explain the importance of being professional in the business world as well as cover the following topics on how to construct a professional image: work attire, wardrobe selection, and business etiquette. Each topic will point out commonly overlooked problems pertaining to projecting a professional image and including recommendations on how to remedy each problem.
Many scholars believe that customer satisfaction has a crucial role in the success of a business, and is pivotal in increasing the overall profitability of the business (Kotier, 1991). Customer value is gained through the experience they receive from the goods or purchases they have obtained from a certain business. Customer value has various definitions and concepts, Holbrook (1999) stated that it is a kind of “interactive, mutual, and preferred experience”; but simply said, “the term customer value has many meanings.”
My view on professionalism has changed due to the new impression that has been shaped by taking this class. Currently, I am seeing that professionalism is a job related construct that does not require any level of skills or knowledge to be able to display (Evetts, 2013). Professionalism is based on the behavior of the individual and their personal traits such as the way one speaks, the dressing character or the interpersonal relationship that an individual displays at the place of work. All these characters and traits are modifiable as the person can learn to behave in a manner that promotes professionalism at the workplace and be able to influence expected behavior over time (Evetts, 2013). I am also view that professionalism
Being professional is not just going to work in a suit and tie. There are more elements involved with being professional, especially at work, which is what this paper will focus on. Professionalism in the workplace is how you treat others, showing integrity, being honest, not participating in workplace gossip, striving to be your best and being a team player are all elements of professionalism in the workplace. These elements will be elaborated on in more detail.
To name a few examples of professionalism in the workplace - is being on time, limiting absences, can communicate effectively, dress in suitable clothes, and shows a willingness to work with others. Having a positive attitude in stressful setting is another great example. Professionalism will show in your actions and people around you will notice it. Once people notices your display of professionalism, you will gain respect and trust in your workplace. However, if you dig deeper, all the examples of professionalism mentioned above, it all boils down into one reason- attitude. It is an attitude to show up at work early, and not miss work. It is an attitude that you can communicate effectively. It is an attitude that you can willingly work with others. It is an attitude that you can stay positive despite being in a stressful environment. So, make it simpler, professionalism in the workplace relies solely on one’s
My professional development seminar class has taught me a great deal. It has enhanced my knowledge of the subject a great deal. One of the first things I learned was about professionalism. “Professionalism is defined as workplace behaviors that result in positive business relationships” (Anderson 2). Professionalism is key to any business relationship. It is important to carry yourself in a manner that depicts the business in a great light. I learned that it is all about how a person conducts themselves when in a business setting or situation. Showing professionalism is key at all levels in a business. Professionalism can also help the business’s reputation. It is not only the people in leadership positions that have to display professionalism.