Wait a second!
More handpicked essays just for you.
More handpicked essays just for you.
Factors of effective communication
Workplace conflict resolution case study
Workplace conflict resolution case study
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Recommended: Factors of effective communication
Abstract An employee has sent out an email complaining openly about another employee. Management sees the need to address this email. It is apparent that effective communication is not being utilized. The memo sent out by management suggests different ideas for increasing positive and constructive communication among employees and management alike. A training class in communication is put together and is to be presented by a prominent well know instructor. Another subject addressed is the departmental task force report submitted for review. This report was subpar in content, structure, critical thinking, and over all writing skills. Effective Communication Habits This memo is to all work group employees. It seems that an email was sent out detailing some complaints one employee had about another. This email was sent to all employees in the department. Management would like to take this opportunity to remind everyone that should a problem arise, then it is to be addressed in open and non-confrontational communication between the persons involved. If a resolution cannot be found then please feel free to get with any member of management for assistance in addressing the problem. Furthermore, a problem should never be openly discussed with members of the department that are not directly involved. The discussion of such problems in a negative (complaining) manner will only lead to the person being talked about having their feelings hurt or embarrassment. These feeling can lead to anger and resentment. If you cannot discuss issues in a constructive, none-confrontational manner, then the problem will most likely escalate as opposed to being resolved. In addition, there are several resourc... ... middle of paper ... ...to fully utilize the task force in the spirit it was created. First, the task force will meet twice a week for planning and discussion between members. Second, a task force leader will be appointed. This leader will proof read all future reports before turning in the final copy. Finally, the task force leader will meet with manage ment to review the final report. Remember, effective communication wether verbal or written is citical in todays business enviroment. Works Cited Coleman, J. D. (n.d.). Jennifer Coleman. Retrieved from https://mycampus.aiu-online.com/Classroom/FacultyAutobiographyView.aspx?INSTRUCTOR=554 Effective Communication. (2004). Retrieved from http://www.umext.maine.edu/onlinepubs/PDFpubs/6103.pdf Fisher, A., & Scriven, M. (2002). Critical Thinking. Its Definition and Assesment. Argumentation, 16(2), 20. doi: 10.1023/A:1015597228975
Occasionally, management strife and issues will occur because basic human nature instinct calls for disagreements and social interferences. However, it depends on the upper level of management to deal with problems that occur in a timely and effective manner that benefits all parties involved. There are a number of reasons that management discrepancies may occur, with the leading being various attitude problems. If team members feel underappreciated or taken advantage of they will show their disgruntled feelings, and it can cause serious issues if not handled immediately. The second are communication issues, ...
I work for a school district IT department that includes 43 employees. We have three administrators, two of whom directly supervise the 43 employees. I have worked in three different positions for the school district, two of which were in our department. Working in these different positions has given me the opportunity to see our department from a few different perspectives. It is my belief that our department has a problem with employee satisfaction and morale.
Paul, R. and Elder, L., (2008). The Miniature Guide to Critical Thinking-Concepts and Tools, 5th. Ed., Foundation for Critical Thinking Press: Dillon Beach, CA
Introduction Critical thinking provides an opportunity to explore the positive and negative sides of an argument for and against an idea, theory, or notion. Reasoning and perception is attuned to personal impression and provides outcome to belief and opinion. The dictionary term and understanding for the word ‘logic’ is “of sound thinking and proof by reasoning” (Merriam-Webster, 2009). Logic is the examination of the methods and doctrine used to determine ‘correct’ from ‘incorrect’ and is used in the structure of an argument.
“Ever since we have been able to communicate there have been failures and misunderstandings. In the context of the workplace, these communication failures cause a variety of problems at both individual and business levels.” (Tuck, 2014.)
...he who, what, where, why and when methodologies of conducting reprimands, redirects and reinforcement of motivation. Chapter 7 showed me how to manage any type of conflict within the workplace regardless of the situation in an expedient, safe, and effective manner. I also enjoyed learning more about conflict management, strategies used in handling conflicts, and the relationship between each level of conflicts and organizational outcomes.
Critical thinking is the careful scrutiny of what is stated as true or what appears to be true and the resulting expression of an opinion or conclusion based on that scrutiny, and (2) the creative formulation of an opinion or conclusion when presented with a question, problem or issue, (Kist-Ashman, 2011, p. 33).
What is not easily recognized is the fact that the very fabric of life is dependent on the ability to think properly and make good decisions. Improper thinking is costly in the quality of life and monetarily. The result of a critical thinker that has worked to cultivate proper thinking skills includes: the ability to ask vital questions and to identify problems with clarity. A critical thinker also collects relevant information while effectively interpreting it, thinks with an open mind, uses alternative systems of thought, and understands how to communicate while working to formulate a strong solution. In summary, critical thinking is self-disciplined, self-monitored, and self-corrective thinking. Above all else, the standards of excellence are rigorous, and it entails the prospect of overcoming the challenge of sociocentrism and
As the world and technology evolves rapidly, it is becoming more and more essential to obtain critical thinking skills to bring about readiness to meet the impeding challenges. Within Yang and Chung experimental study they cite several articles on the teaching of critical thinking. They begin by defining the definition of Critical Thinking; Ennis (1998) defines critical thinking as a ‘reasonable reflective thinking that is focused on deciding what to believe or do’ (Yang, 2009). Kuhn (1991) provides a more global concept in his definitions which deems CT as a ‘form of reasoned argument’ which helps to emphasize both metacognitive and reflective skills that are
Critical thinking is a rational response to questions that cannot be answered definitively and for which all the relevant information may not be available. It is defined here as an investigation whose purpose is to explore a situation, phenomenon, question, or problem to arrive at a hypothesis or conclusion about it that integrates all available information and that can therefore be convincingly justified. In critical thinking, all assumptions are open to question, divergent views are aggressively sought, and the inquiry is not biased in favour of a particular outcome. The outcomes of a critical inquiry are twofold: a conclusion (or hypothesis) and the justification offered in support of it. These outcomes are usually set forth in the form of an argument, defined as "the sequence of interlinked claims and reasons that, between them, establish the content and force of the position for which a particular speaker is arguing" (Toulmin, Rieke, and Janik 1979).
Rudd, R. (2007). Defining critical thinking. Techniques: Connecting Education & Careers, 82(7) 46-49. Retrieved December 9, 2007, from EBSCOhost database.
2. Richard, Paul “Critical Thinking: Basic Theory and Instructions Structures,” Foundations for Critical Thinking. 1977. P
Let employees at all levels of your organization know that their voices will always be heard, and respond promptly and reasonably to employees’ issues. This can prevent bad feelings from festering and growing into resentment and bitterness. Conflict is best handled quickly and openly. (Ingram, n.d.)
Communication helps the organizational members to make both personal and organizational goals. And also help them to co-ordinate on the internal activities of the organization. To the extent the less effective communication of any organization is the less e...
Critical thinking regularly involves the capability to interpret information and make knowledgeable decisions based on such information. Additionally, problem solving is frequently theorised as the use of critical thinking skills towards the effective solution of a specific problem or towards a specific end goal. Critical thinking is the disciplined art of ensuring that you use the best thinking you are capable of in any set of circumstances. The general goal of thinking is to figure out some situation” (Critical Thinking, 2001, p.1), solve some problem, answer some questions, or resolve some issue. It also is a process in which a person pursuits reliable and pertinent information about the world. Critical thinking is often described as reasonable, ruminative, trustworthy, and a well-practiced form of thinking that assists people with deciding what they should believe in and what actions should be taken. A practiced critical thinker will ask good questions, collects pertinent data, categorizes common characteristics, logically reasons with the new data and then he or she will come to a trustworthy and dependable conclusion. Critical thinking makes use of many processes and procedures. Some processes include but is not limited to asking questions, making judgments, and identifying